ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Safety risk
IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
Manufacturer remedy
DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.
Safety risk
A GAS LEAK OF SUFFICIENT QUANTITY CONCENTRATED IN AN AREA TO CREATE A COMBUSTIBLE MIXTURE AND IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Manufacturer remedy
DEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
9
75,000 mi
Fuel system, gasoline: storage: tank assembly
6
—
Steering
4
120,898 mi
Engine and engine cooling: engine
3
67,425 mi
Exterior lighting
3
38,000 mi
Service brakes
3
120,898 mi
Vehicle speed control
3
22,000 mi
Air bags: frontal
2
13,000 mi
Engine and engine cooling
2
40,134 mi
Seat belts
2
40,800 mi
Service brakes, hydraulic: foundation components
2
—
Structure: body
2
—
Suspension: front: control arm: lower ball joint
2
7,456 mi
Vehicle speed control: cruise control
2
17,200 mi
Wheels
2
—
Wheels: rim
2
15,000 mi
Air bags
1
37,041 mi
Electrical system: wiring: front underhood
1
48,000 mi
Engine
1
—
Engine and engine cooling: engine: gasoline: belts and associated pulleys
1
12,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
1
81,218 mi
Fuel system, gasoline: delivery: fuel pump
1
—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
1
—
Fuel system, other: storage: tank assembly
1
—
Latches/locks/linkages: hood: latch
1
56,000 mi
Power train: driveline: differential unit
1
—
Power train: driveline: driveshaft
1
—
Service brakes, hydraulic
1
20,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip
1
—
Service brakes, hydraulic: foundation components: disc
1
—
Service brakes, hydraulic: foundation components: disc: pads
1
20,000 mi
Service brakes, hydraulic: foundation components: disc: rotor
1
20,000 mi
Steering: steering wheel/handle bar
1
—
Structure: frame and members: underbody shields
1
—
Suspension: rear
1
120,000 mi
Unknown or other
1
—
Vehicle speed control: accelerator pedal
1
—
Visibility: power window devices and controls
1
—
Visibility: rearview mirrors/devices: exterior
1
—
Visibility: rearview mirrors/devices: interior
1
—
Wheels: lugs/nuts/bolts/studs
1
—
The 2001 model has roughly the same number of complaints as this one. The 2003 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.