Model year record

2019 Jeep Cherokee

11 recall campaigns on file for this model year. 2,487 owner complaints on file.

Jeep Cherokee, 2019–2023 generation
Pictured: the 2019–2023 generation. Kevauto, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 26V290000

Power train

Component
Power train
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
61,711
Reported to NHTSA
2026-05-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Safety risk

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Recall campaignNHTSA 25V011000

Power train

Component
Power train
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
63,130
Reported to NHTSA
2025-01-16
Owners notified
2026-02-19

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Safety risk

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Manufacturer remedy

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Recall campaignNHTSA 19V637000

Steering: rack and pinion: rack

Component
Steering: rack and pinion: rack
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
5,294
Reported to NHTSA
2019-08-29
Owners notified
2019-10-24

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Safety risk

A loss of steering control increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Recall campaignNHTSA 19V449000

Air bags

Component
Air bags
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
41,169
Reported to NHTSA
2019-06-13
Owners notified
2019-08-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Safety risk

In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

Recall campaignNHTSA 19V248000

Seats

Component
Seats
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
253
Reported to NHTSA
2019-03-28
Owners notified
2019-04-11

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Safety risk

In the event of a crash, the seat may move, increasing the risk of injury.

Manufacturer remedy

Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Recall campaignNHTSA 18V917000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
52
Reported to NHTSA
2018-12-20
Owners notified
2019-02-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Safety risk

Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Recall campaignNHTSA 18V739000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
86,053
Reported to NHTSA
2018-10-19
Owners notified
2018-11-02

Defect description

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Safety risk

A vehicle stall can increase the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

Recall campaignNHTSA 18V524000

Electrical system: wiring: front underhood

Component
Electrical system: wiring: front underhood
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
12,779
Reported to NHTSA
2018-08-09
Owners notified
2018-10-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety risk

A vehicle stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall campaignNHTSA 18V523000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
154,335
Reported to NHTSA
2018-08-09
Owners notified
2018-08-29

Defect description

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Safety risk

A reduction of braking performance can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Recall campaignNHTSA 18V492000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
5
Reported to NHTSA
2018-07-26
Owners notified
2018-08-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Safety risk

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Recall campaignNHTSA 18V344000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
14
Reported to NHTSA
2018-05-25
Owners notified
2018-08-09

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Safety risk

Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train81849,000 mi
Engine45914,341 mi
Electrical system33811,000 mi
Unknown or other2606,020 mi
Steering12011,382 mi
Service brakes1006,500 mi
Vehicle speed control834,000 mi
Air bags4214,000 mi
Fuel/propulsion system4015,000 mi
Electronic stability control (ESC)279,100 mi
Wheels23120 mi
Forward collision avoidance: automatic emergency braking2212,000 mi
Exterior lighting174,850 mi
Structure: body163,000 mi
Engine and engine cooling1179,000 mi
Suspension1140,000 mi
Forward collision avoidance: adaptive cruise control722,000 mi
Seat belts760,000 mi
Visibility/wiper74,700 mi
Lane departure: blind spot detection617,000 mi
Back over prevention562,000 mi
Service brakes, hydraulic5100,000 mi
Forward collision avoidance: warnings4—
Power train: transfer case (4-wheel drive)480,000 mi
Parking brake335,000 mi
Power train: automatic transmission338,000 mi
Power train: driveline: differential unit3101,000 mi
Seats3285 mi
Back over prevention: rearview system braking26,890 mi
Back over prevention: warnings2—
Electrical system: 12V/24V/48V battery231,000 mi
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit236,000 mi
Fuel system, gasoline24 mi
Structure: body: hood24,000 mi
Tires2—
Visibility: sun/moon roof assembly270,000 mi
Back over prevention: camera system1—
Carry handle, shell, base1—
Electrical system: instrument cluster/panel187,000 mi
Engine and engine cooling: engine: oil/lubrication: filter/screen124,397 mi
Engine and engine cooling: exhaust system141,000 mi
Equipment120,000 mi
Equipment: appliance: TV/radio/speakers117,000 mi
Equipment: electrical: infotainment1250 mi
Exterior lighting: hazard flashing warning lights: switch172,000 mi
Forward collision avoidance1350 mi
Forward collision avoidance: sensing system: camera1—
Fuel system, gasoline: fuel injection system: throttlebody/manifold1100,000 mi
Lane departure: assist141,000 mi
Lane departure: warning1—
Latches/locks/linkages: doors: latch113,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)15,000 mi
Power train: automatic transmission: internal: shaft: output1—
Service brakes, air: disc: rotor115,395 mi
Service brakes, hydraulic: foundation components: disc: pads1—
Service brakes, hydraulic: foundation components: disc: rotor1—
Structure1—
Structure: body: door144,200 mi
Tires: tread/belt1—
Traction control system155,000 mi
Visibility: defroster/defogger/hvac system1250 mi
Visibility: glass, side/rear162,000 mi
Wheels: lugs/nuts/bolts/studs1—

The 2018 model has 2 times as many complaints as this one. The 2020 model has 6 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Jeep Cherokee model years

All Jeep Cherokee recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.