Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Safety risk
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Manufacturer remedy
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Manufacturer remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Safety risk
A loss of steering control increases the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Forward collision avoidance: adaptive cruise control
2
—
Forward collision avoidance: warnings
2
—
Lane departure: blind spot detection
2
—
Seats
2
—
Service brakes, hydraulic
2
80,000 mi
Structure: body
2
4,800 mi
Tires
2
6,000 mi
Visibility/wiper
2
17,500 mi
Wheels
2
—
Back over prevention: rearview system braking
1
—
Back over prevention: warnings
1
—
Electrical system: body control module/BCM
1
73,000 mi
Electronic stability control (ESC)
1
—
Engine and engine cooling: engine: engine control module (ECU/ECM)
1
87,000 mi
Exterior lighting
1
—
Latches/locks/linkages: hood: latch
1
3,900 mi
Power train: automatic transmission: gear position indication (PRNDL)
1
46,201 mi
Power train: automatic transmission: torque converter
1
70,000 mi
Steering: electric power assist system
1
—
Structure: body: bumpers: active shutters/grill
1
50,000 mi
Traction control system
1
—
Visibility: sun/moon roof assembly
1
71,000 mi
Visibility: windshield
1
3,200 mi
The 2019 model has about a fifth as many complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
