Model year record

2021 Jeep Cherokee

4 recall campaigns on file for this model year. 349 owner complaints on file.

Recalls

Recall campaignNHTSA 26V290000

Power train

Component
Power train
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
61,711
Reported to NHTSA
2026-05-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Safety risk

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Recall campaignNHTSA 24V516000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
13
Reported to NHTSA
2024-07-08
Owners notified
2020-10-30

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Safety risk

An air bag that does not deploy as intended can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

Recall campaignNHTSA 21V310000

Power train: automatic transmission: cooler/radiator: hoses and fittings

Component
Power train: automatic transmission: cooler/radiator: hoses and fittings
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
18,800
Reported to NHTSA
2021-05-04
Owners notified
2021-05-18

Defect description

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Safety risk

A transmission fluid leak increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

Recall campaignNHTSA 20V657000

Suspension: front: control arm: lower arm

Component
Suspension: front: control arm: lower arm
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
698
Reported to NHTSA
2020-10-27
Owners notified
2020-10-30

Defect description

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

Safety risk

A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train15664,000 mi
Engine3951,000 mi
Unknown or other352,500 mi
Electrical system2941,100 mi
Service brakes181,400 mi
Air bags940,000 mi
Power train: transfer case (4-wheel drive)8
Forward collision avoidance: warnings7
Fuel/propulsion system73,055 mi
Forward collision avoidance: automatic emergency braking6
Suspension5
Steering4
Seat belts328,000 mi
Vehicle speed control3
Back over prevention: warnings2
Electrical system: 12V/24V/48V battery249,000 mi
Engine and engine cooling2
Insert, padding2
Lane departure: blind spot detection2
Exterior lighting1
Forward collision avoidance1
Lane departure: assist1
Latches/locks/linkages: doors: latch140,000 mi
Power train: driveline: driveshaft127,364 mi
Service brakes, air: antilock: control unit/module13,912 mi
Tires: sidewall1
Visibility/wiper1
Visibility: sun/moon roof assembly114,074 mi
Wheels1

The 2020 model has about half as many complaints as this one. The 2022 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.