Model year record

2011 Kia Soul

3 recall campaigns on file for this model year. 275 owner complaints on file.

Recalls

Recall campaignNHTSA 23V652000

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
Manufacturer
Kia America, Inc.
Vehicles affected
1,730,192
Reported to NHTSA
2023-09-25
Owners notified
2024-03-29

Defect description

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Safety risk

An engine compartment fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Recall campaignNHTSA 14V822000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Kia Motors America
Vehicles affected
95,314
Reported to NHTSA
2014-12-29
Owners notified
2015-01-29

Defect description

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Safety risk

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Manufacturer remedy

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Recall campaignNHTSA 13V114000

Exterior lighting: brake lights: switch

Component
Exterior lighting: brake lights: switch
Manufacturer
Kia Motors Corporation
Vehicles affected
980,377
Reported to NHTSA
2013-04-01
Owners notified
2013-04-19

Defect description

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Safety risk

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Manufacturer remedy

Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes, hydraulic33101,350 mi
Electrical system2983,000 mi
Air bags2655,000 mi
Engine24105,500 mi
Unknown or other2158,000 mi
Service brakes1355,000 mi
Power train1240,000 mi
Exterior lighting1194,000 mi
Electronic stability control (ESC)1015,000 mi
Structure: body958,000 mi
Fuel/propulsion system822,791 mi
Suspension850,000 mi
Seat belts743,000 mi
Vehicle speed control779,000 mi
Tires614,000 mi
Visibility/wiper634,000 mi
Wheels636,000 mi
Visibility510,000 mi
Electrical system: horn420,000 mi
Engine and engine cooling424,000 mi
Steering48,200 mi
Visibility: windshield48,000 mi
Air bags: frontal: driver clockspring/spiral cassette2167,492 mi
Seats23,000 mi
Structure23,000 mi
Visibility: glass, side/rear22,800 mi
Equipment1
Exterior lighting: brake lights1200,000 mi
Exterior lighting: headlights1160,000 mi
Firerelated1165,000 mi
Forward collision avoidance: adaptive cruise control1139,000 mi
Fuel system, gasoline116,602 mi
Power train: driveline11,000 mi
Structure: body: hatchback/liftgate147,000 mi
Suspension: rear185,000 mi
Vehicle speed control: accelerator pedal155,000 mi

The 2010 model has about 1.5 times as many complaints as this one. The 2012 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

AQ23002Hyundai and Kia ABS Module Fires

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.