Model year record

2019 Kia Soul

1 recall campaign on file for this model year. 287 owner complaints on file.

Recalls

Recall campaignNHTSA 22V031000

Air bags

Component: Air bags
Manufacturer: Kia Motors America
Vehicles affected: 410,619
Reported to NHTSA: 2022-01-25
Owners notified: 2022-03-21

Defect description

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Safety risk

Air bags that do not deploy as intended can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	138	67,000 mi
Unknown or other	25	7,000 mi
Air bags	20	80,000 mi
Fuel/propulsion system	19	29,441 mi
Electrical system	15	28,763 mi
Seat belts	8	80,000 mi
Engine and engine cooling	7	65,000 mi
Power train	7	22,000 mi
Steering	7	122,000 mi
Exterior lighting	6	50,000 mi
Service brakes	5	400 mi
Structure: body	5	20,000 mi
Service brakes, hydraulic	4	73,000 mi
Visibility/wiper	4	2,000 mi
Wheels	4	4,500 mi
Fuel system, gasoline	3	46,200 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	2	121,009 mi
Fuel system, gasoline: fuel injection system	2	37,754 mi
Vehicle speed control	2	—
Electrical system: 12V/24V/48V battery	1	—
Electrical system: alternator/generator/regulator	1	33,000 mi
Suspension	1	—
Tires	1	—

The 2018 model has about half as many complaints as this one. The 2020 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.