Model year record

2017 Kia Soul

1 recall campaign on file for this model year. 415 owner complaints on file.

Recalls

Recall campaignNHTSA 22V031000

Air bags

Component
Air bags
Manufacturer
Kia Motors America
Vehicles affected
410,619
Reported to NHTSA
2022-01-25
Owners notified
2022-03-21

Defect description

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Safety risk

Air bags that do not deploy as intended can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine22482,000 mi
Unknown or other386,500 mi
Power train2479,477 mi
Electrical system2220,000 mi
Fuel/propulsion system2072,000 mi
Air bags1740,000 mi
Service brakes1319,990 mi
Steering1014,523 mi
Engine and engine cooling897,000 mi
Vehicle speed control86,500 mi
Structure: body5600 mi
Suspension5121,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor280,000 mi
Seat belts28,627 mi
Tires218,000 mi
Visibility/wiper2
Wheels21,000 mi
Electrical system: adas: blindspot: sensors111,600 mi
Electronic stability control (ESC)18,627 mi
Engine and engine cooling: engine: crank/camshaft position sensor192,000 mi
Engine and engine cooling: engine: oil/lubrication175,000 mi
Equipment adaptive/mobility: vehicle controls: speed control112,114 mi
Exterior lighting: tail lights163,000 mi
Fuel system, gasoline123,000 mi
Seats118,000 mi
Service brakes, hydraulic174,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring1
Steering: electric power assist system1

The 2016 model has about a third as many complaints as this one. The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.