Model year record

2021 Kia Soul

2 recall campaigns on file for this model year. 528 owner complaints on file.

Recalls

Recall campaignNHTSA 25V099000

Engine and engine cooling: engine: hard parts internal/mechanical

Component
Engine and engine cooling: engine: hard parts internal/mechanical
Manufacturer
Kia America, Inc.
Vehicles affected
137,256
Reported to NHTSA
2025-02-17
Owners notified
2025-04-04

Defect description

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Safety risk

Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

Recall campaignNHTSA 21V259000

Engine

Component
Engine
Manufacturer
Kia Motors America
Vehicles affected
147,249
Reported to NHTSA
2021-04-13
Owners notified
2021-06-11

Defect description

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Safety risk

A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Manufacturer remedy

Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine23546,500 mi
Engine and engine cooling9075,000 mi
Power train384,815 mi
Unknown or other358,000 mi
Electrical system2420,000 mi
Service brakes1610 mi
Fuel/propulsion system1510 mi
Steering144,815 mi
Visibility/wiper10814 mi
Exterior lighting9814 mi
Forward collision avoidance: automatic emergency braking7
Forward collision avoidance: warnings7
Suspension7631 mi
Structure: body5
Air bags4
Engine and engine cooling: engine: crank/camshaft position sensor380,000 mi
Wheels3631 mi
Forward collision avoidance: adaptive cruise control2
Fuel system, gasoline284,000 mi
Lane departure: assist1400 mi
Visibility: sun/moon roof assembly1

The 2020 model has about half as many complaints as this one. The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.