Model year record

2016 Kia Soul

2 recall campaigns on file for this model year. 1,366 owner complaints on file.

Recalls

Recall campaignNHTSA 19V120000

Engine

Component
Engine
Manufacturer
Kia Motors America
Vehicles affected
378,967
Reported to NHTSA
2019-02-22
Owners notified
2019-04-17

Defect description

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Safety risk

Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Manufacturer remedy

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Recall campaignNHTSA 17V608000

Steering

Component
Steering
Manufacturer
Kia Motors America
Vehicles affected
342,381
Reported to NHTSA
2017-09-29
Owners notified
2017-11-16

Defect description

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Safety risk

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine64888,001 mi
Unknown or other14475,000 mi
Fuel/propulsion system9870,234 mi
Engine and engine cooling8199,000 mi
Power train7176,000 mi
Electrical system6255,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor48100,000 mi
Vehicle speed control4063,000 mi
Steering3150,000 mi
Service brakes2341,277 mi
Structure: body2166,122 mi
Air bags2032,000 mi
Exterior lighting135,000 mi
Suspension935,911 mi
Visibility/wiper76,000 mi
Electronic stability control (ESC)632,000 mi
Exterior lighting: headlights552,080 mi
Firerelated479,000 mi
Seat belts412,000 mi
Seats4
Service brakes, hydraulic440,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe272,000 mi
Exterior lighting: turn signal273,000 mi
Forward collision avoidance: adaptive cruise control2
Forward collision avoidance: warnings2
Visibility: power window devices and controls280,000 mi
Electrical system: 12V/24V/48V battery1150,000 mi
Electrical system: alternator/generator/regulator1150,000 mi
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender1
Engine and engine cooling: cooling system1144,000 mi
Engine and engine cooling: engine: oil/lubrication1125,000 mi
Interior lighting152,080 mi
Power train: axle assembly166,100 mi
Steering: column1108,000 mi
Steering: steering wheel /handle bar: yaw/angle sensor157,000 mi
Structure: body: door144,000 mi
Tires1
Traction control system125,000 mi
Vehicle speed control: accelerator pedal1195,000 mi

The 2015 model has roughly the same number of complaints as this one. The 2017 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.