Model year record

2014 Kia Soul

5 recall campaigns on file for this model year. 1,332 owner complaints on file.

Recalls

Recall campaignNHTSA 22V096000

Air bags: air bag/restraint control module: software

Component
Air bags: air bag/restraint control module: software
Manufacturer
Kia Motors America
Vehicles affected
128,280
Reported to NHTSA
2022-02-18
Owners notified
2022-04-04

Defect description

Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.

Safety risk

Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.

Recall campaignNHTSA 20V750000

Engine

Component
Engine
Manufacturer
Kia Motors America
Vehicles affected
294,756
Reported to NHTSA
2020-12-02
Owners notified
2021-01-25

Defect description

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Safety risk

An engine compartment fire increases the risk of injury.

Manufacturer remedy

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

Recall campaignNHTSA 19V120000

Engine

Component
Engine
Manufacturer
Kia Motors America
Vehicles affected
378,967
Reported to NHTSA
2019-02-22
Owners notified
2019-04-17

Defect description

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Safety risk

Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Manufacturer remedy

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Recall campaignNHTSA 17V608000

Steering

Component
Steering
Manufacturer
Kia Motors America
Vehicles affected
342,381
Reported to NHTSA
2017-09-29
Owners notified
2017-11-16

Defect description

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Safety risk

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Recall campaignNHTSA 15V123000

Vehicle speed control: accelerator pedal

Component
Vehicle speed control: accelerator pedal
Manufacturer
Kia Motors America
Vehicles affected
208,858
Reported to NHTSA
2015-03-02
Owners notified
2015-03-24

Defect description

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Safety risk

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine594103,100 mi
Exterior lighting12667,005 mi
Electrical system9769,000 mi
Unknown or other9080,000 mi
Power train6274,800 mi
Fuel/propulsion system6083,400 mi
Steering5736,000 mi
Engine and engine cooling52120,000 mi
Service brakes3715,737 mi
Vehicle speed control3476,000 mi
Air bags3067,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor11107,000 mi
Wheels931,544 mi
Structure: body836,000 mi
Electronic stability control (ESC)662,000 mi
Seat belts633,000 mi
Exterior lighting: headlights564,282 mi
Service brakes, hydraulic596,806 mi
Electrical system: instrument panel: speedometer/odometer4138,000 mi
Fuel system, gasoline4140,000 mi
Visibility/wiper341,000 mi
Engine and engine cooling: exhaust system2120,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe286,000 mi
Forward collision avoidance: adaptive cruise control2134,000 mi
Fuel system, gasoline: delivery: fuel pump2140,000 mi
Structure220,000 mi
Suspension212,000 mi
Visibility: glass, side/rear220,000 mi
Visibility: sun/moon roof assembly28,100 mi
Back over prevention: display function167,230 mi
Electrical system: 12V/24V/48V battery123,000 mi
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender1
Engine and engine cooling: engine157,000 mi
Engine and engine cooling: engine: crank/camshaft position sensor1127,000 mi
Equipment123,000 mi
Exterior lighting: brake lights: bulbs140,000 mi
Firerelated1118,006 mi
Latches/locks/linkages1132,000 mi
Seats: front assembly: seat heater/cooler118 mi
Service brakes, hydraulic: power assist: hydraulic: hoses, lines/piping, and fittings1
Structure: body: hatchback/liftgate1
Suspension: front: macpherson strut146,900 mi
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle123,000 mi
Tires: pressure monitoring and regulating systems195,000 mi
Vehicle speed control: accelerator pedal1116,119 mi

The 2013 model has about 1.5 times as many complaints as this one. The 2015 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.