Model year record

2012 Kia Soul

3 recall campaigns on file for this model year. 725 owner complaints on file.

Recalls

Recall campaignNHTSA 23V652000

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
Manufacturer
Kia America, Inc.
Vehicles affected
1,730,192
Reported to NHTSA
2023-09-25
Owners notified
2024-03-29

Defect description

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Safety risk

An engine compartment fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Recall campaignNHTSA 19V120000

Engine

Component
Engine
Manufacturer
Kia Motors America
Vehicles affected
378,967
Reported to NHTSA
2019-02-22
Owners notified
2019-04-17

Defect description

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Safety risk

Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Manufacturer remedy

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Recall campaignNHTSA 14V822000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Kia Motors America
Vehicles affected
95,314
Reported to NHTSA
2014-12-29
Owners notified
2015-01-29

Defect description

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Safety risk

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Manufacturer remedy

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine220119,000 mi
Steering17468,000 mi
Electrical system4368,000 mi
Service brakes, hydraulic41115,000 mi
Unknown or other4092,680 mi
Engine and engine cooling27144,481 mi
Fuel/propulsion system22107,000 mi
Power train2263,000 mi
Air bags1730,000 mi
Structure: body1666,000 mi
Service brakes1566,000 mi
Vehicle speed control11119,300 mi
Exterior lighting98,200 mi
Electronic stability control (ESC)781,000 mi
Wheels726,500 mi
Suspension65,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor590,000 mi
Latches/locks/linkages: hood: latch542,370 mi
Structure5117,000 mi
Seat belts412,800 mi
Visibility/wiper457,108 mi
Steering: column3108,000 mi
Fuel system, gasoline2700 mi
Suspension: front: wheel bearing2
Tires2
Traction control system2189,000 mi
Electrical system: instrument cluster/panel1
Engine and engine cooling: cooling system1126,000 mi
Engine and engine cooling: engine: oil/lubrication: sump/tank: drain plug1
Equipment adaptive/mobility1
Exterior lighting: headlights117,000 mi
Exterior lighting: lighting control module1109,000 mi
Forward collision avoidance: adaptive cruise control1
Forward collision avoidance: automatic emergency braking1
Lane departure: assist1
Seat belts: front: warning light/devices112,800 mi
Tires: temporary/emergency spare tire1
Vehicle speed control: cruise control114,700 mi
Visibility: defroster/defogger/hvac system13,000 mi
Visibility: sun/moon roof assembly110 mi

The 2011 model has 3 times as many complaints as this one. The 2013 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

AQ23002Hyundai and Kia ABS Module Fires

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.