Model year record

2001 Toyota Highlander

3 recall campaigns on file for this model year. 158 owner complaints on file.

Recalls

Recall campaignNHTSA 04V181000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
366,572
Reported to NHTSA
2004-04-15
Owners notified
2004-05-07

Defect description

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Safety risk

THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Manufacturer remedy

DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Recall campaignNHTSA 02V208000

Fuel system, gasoline: storage: tank assembly: mounting

Component
Fuel system, gasoline: storage: tank assembly: mounting
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
154,593
Reported to NHTSA
2002-07-30
Owners notified
2002-08-23

Defect description

ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Safety risk

IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Manufacturer remedy

DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Recall campaignNHTSA 01V228000

Service brakes, hydraulic: foundation components: master cylinder

Component
Service brakes, hydraulic: foundation components: master cylinder
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
41,169
Reported to NHTSA
2001-07-05
Owners notified
2001-07-30

Defect description

VEHICLE DESCRIPTION: SPORT UTIITY VEHICLES. THE RESERVOIR FILLER CAP OF THE BRAKE MASTER CYLINDER MAY INDUCE A VACUUM, INTRODUCING SOME AIR INTO THE BRAKE MASTER CYLINDER RESERVOIR. THIS COULD CAUSE ABNORMAL BRAKE NOISE AND INCREASED PEDAL STROKE WHEN THE BRAKES ARE APPLIED.

Safety risk

THE INCREASED PEDAL STROKE WILL LENGTHEN THE STOPPING DISTANCE OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL BLEED THE AIR FROM THE BRAKE LINES AND REPLACE THE RESERVOIR FILLER CAP. OWNER NOTIFICATION BEGAN JULY 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control1456,600 mi
Visibility1289,000 mi
Power train: automatic transmission1050,000 mi
Engine and engine cooling932,000 mi
Structure: body9105,000 mi
Air bags696,000 mi
Engine and engine cooling: engine640,000 mi
Service brakes, hydraulic: foundation components: master cylinder62,000 mi
Tires64,500 mi
Power train5151,000 mi
Air bags: frontal410,000 mi
Unknown or other495,000 mi
Visibility: glass, side/rear4
Seat belts380,000 mi
Service brakes372,071 mi
Service brakes, hydraulic3200 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip324,000 mi
Service brakes, hydraulic: foundation components3
Visibility/wiper385,000 mi
Electrical system281,150 mi
Engine290,000 mi
Engine and engine cooling: engine: gasoline242,000 mi
Exterior lighting2126,000 mi
Fuel system, gasoline220,000 mi
Fuel system, gasoline: storage: tank assembly232,000 mi
Structure2
Structure: body: door22,000 mi
Tires: sidewall210,000 mi
Visibility: power window devices and controls22,000 mi
Child seat140,000 mi
Electrical system: ignition: module1
Electrical system: wiring: front underhood148,000 mi
Electrical system: wiring: interior/under dash1
Equipment152,000 mi
Equipment adaptive/mobility1
Equipment: appliance: air conditioner1
Equipment: electrical1
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings152,980 mi
Latches/locks/linkages: doors: latch185,000 mi
Power train: driveline: differential unit1
Seat belts: front1
Service brakes, electric1101,531 mi
Service brakes, hydraulic: foundation components: disc1
Service brakes, hydraulic: foundation components: disc: pads12,000 mi
Service brakes, hydraulic: foundation components: disc: rotor12,000 mi
Steering1
Suspension1
Tires: tread/belt1108,300 mi
Vehicle speed control: accelerator pedal125,000 mi
Visibility: defroster/defogger/hvac system1
Visibility: rear window wiper/washer125,000 mi
Visibility: rearview mirrors/devices: exterior120,000 mi
Visibility: sun/moon roof assembly1
Visibility: windshield1

The 2002 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.