If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Manufacturer remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Safety risk
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Manufacturer remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Safety risk
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Manufacturer remedy
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Power train
104
20,000 mi
Unknown or other
59
18,000 mi
Engine
53
20,800 mi
Electrical system
51
35,000 mi
Fuel/propulsion system
33
9,800 mi
Service brakes
30
14,500 mi
Vehicle speed control
15
14,680 mi
Visibility/wiper
13
6,000 mi
Air bags
11
15,000 mi
Structure: body
9
20,380 mi
Fuel system, gasoline
8
68,000 mi
Wheels
6
38,500 mi
Steering
5
106,000 mi
Carry handle, shell, base
4
—
Engine and engine cooling
4
60,000 mi
Electronic stability control (ESC)
3
37,516 mi
Exterior lighting
3
4,000 mi
Seat belts
3
250 mi
Seats
3
1,000 mi
Suspension
3
20,380 mi
Forward collision avoidance: adaptive cruise control
The 2016 model has 3 times as many complaints as this one. The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.