Model year record

2015 Toyota Highlander

1 recall campaign on file for this model year. 280 owner complaints on file.

Recalls

Recall campaignNHTSA 15V144000

Steering: electric power assist system

Component: Steering: electric power assist system
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 110,085
Reported to NHTSA: 2015-03-13
Owners notified: 2015-05-07

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.

Safety risk

An unexpected loss of power steering increases the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	57	41,000 mi
Unknown or other	46	8,500 mi
Structure: body	28	15,000 mi
Steering	27	35,000 mi
Service brakes	16	9,500 mi
Vehicle speed control	13	6,500 mi
Visibility/wiper	13	10,823 mi
Engine	11	66,670 mi
Exterior lighting	11	26,000 mi
Air bags	9	13,000 mi
Power train	6	66,670 mi
Structure	5	133,000 mi
Electronic stability control (ESC)	4	41,000 mi
Fuel/propulsion system	4	30,500 mi
Seat belts	4	33,500 mi
Seats	4	15,000 mi
Structure: body: hatchback/liftgate	4	30,800 mi
Suspension	3	3,500 mi
Tires	2	26,313 mi
Electrical system: wiring: rear compartment/trunk	1	30,000 mi
Engine and engine cooling: exhaust system	1	11,562 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	5 mi
Equipment: electrical	1	15 mi
Lane departure: blind spot detection	1	—
Latches/locks/linkages	1	65,000 mi
Latches/locks/linkages: doors: lock	1	100,000 mi
Power train: automatic transmission	1	98,000 mi
Structure: body: door	1	9,000 mi
Structure: body: tailgate	1	71,933 mi
Visibility	1	193,000 mi
Visibility: defroster/defogger/hvac system	1	—
Wheels	1	2,000 mi

The 2014 model has about 1.5 times as many complaints as this one. The 2016 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.