Model year record

2014 Toyota Highlander

4 recall campaigns on file for this model year. 175 owner complaints on file.

Recalls

Recall campaignNHTSA 14V576000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
15,872
Reported to NHTSA
2014-09-19
Owners notified
2014-11-17

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Recall campaignNHTSA 14V272000

Electrical system: software

Component
Electrical system: software
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
48,840
Reported to NHTSA
2014-05-22
Owners notified
2014-06-27

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Manufacturer remedy

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Recall campaignNHTSA 14V274000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
231
Reported to NHTSA
2014-05-22
Owners notified
2014-07-14

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Safety risk

If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Recall campaignNHTSA 14V051000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
7,067
Reported to NHTSA
2014-02-07
Owners notified
2014-03-17

Defect description

Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."

Safety risk

A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system3840,000 mi
Unknown or other3333,300 mi
Structure: body2749,000 mi
Power train824,000 mi
Visibility/wiper7470 mi
Seat belts526,500 mi
Structure: body: hatchback/liftgate530,000 mi
Tires54,950 mi
Vehicle speed control513,500 mi
Steering424,000 mi
Suspension45,000 mi
Wheels435,000 mi
Engine312,748 mi
Service brakes323,000 mi
Visibility: sun/moon roof assembly399,000 mi
Air bags225,700 mi
Exterior lighting: tail lights2
Latches/locks/linkages: electronic lock/latch actuator2
Seats2
Structure259,000 mi
Visibility2190,000 mi
Electrical system: horn1400 mi
Electronic stability control (ESC)1
Equipment: electrical: navigational system(global positioning system)15 mi
Exterior lighting1
Latches/locks/linkages: tailgate: latch187,000 mi
Structure: body: door135,000 mi
Structure: body: hatchback/liftgate: support device/strut143,000 mi
Structure: body: hood1
Structure: body: hood: hinge and attachments1

The 2013 model has about half as many complaints as this one. The 2015 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.