Model year record

2013 Toyota Highlander

3 recall campaigns on file for this model year. 293 owner complaints on file.

Recalls

Recall campaignNHTSA 14V148000

Seats

Component
Seats
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
46,757
Reported to NHTSA
2014-03-27
Owners notified
2014-05-21

Defect description

Toyota is recalling certain model year 2013 Highlander vehicles manufactured March 13, 2013, through August 6, 2013. In the affected vehicles, the second row left hand seat may not lock in place when positioned in the forward front or second adjusting position. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Safety risk

If the seat does not lock into the seat track, there may be an increased risk of injury to an occupant in the event of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will modify the second row left hand seat so that it will lock into the seat track, free of charge. The recall began on May 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Recall campaignNHTSA 13V123000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
7,525
Reported to NHTSA
2013-04-09
Owners notified
2013-05-28

Defect description

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Safety risk

An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Manufacturer remedy

Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Recall campaignNHTSA 13V014000

Seats

Component
Seats
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
3,235
Reported to NHTSA
2013-01-16
Owners notified
2013-03-21

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety risk

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering4654,000 mi
Engine315,000 mi
Vehicle speed control318,000 mi
Unknown or other2650,000 mi
Electrical system2536,300 mi
Air bags1737,000 mi
Service brakes1726,000 mi
Fuel/propulsion system1316,000 mi
Structure: body1337,000 mi
Power train1116,000 mi
Seats1065,000 mi
Seat belts650,000 mi
Visibility/wiper5100 mi
Exterior lighting4100 mi
Fuel system, gasoline41,250 mi
Structure399,000 mi
Wheels396,000 mi
Air bags: frontal: driver side: cushion2124,000 mi
Air bags: passenger side frontal: cushion2124,000 mi
Electrical system: body control module/BCM2
Electronic stability control (ESC)210,000 mi
Engine and engine cooling23,000 mi
Structure: body: hatchback/liftgate239,000 mi
Suspension237,000 mi
Tires: temporary/emergency spare tire25,000 mi
Visibility: sun/moon roof assembly2
Engine and engine cooling: engine: oil/lubrication197,000 mi
Equipment adaptive/mobility1
Equipment: appliance: air conditioner123,000 mi
Equipment: electrical: navigational system(global positioning system)1300 mi
Exterior lighting: headlights116,000 mi
Service brakes, hydraulic112,356 mi
Structure: body: hatchback/liftgate: hinge and attachments1100,000 mi
Tires1
Tires: pressure monitoring and regulating systems135,000 mi
Visibility: power window devices and controls1800 mi

The 2012 model has roughly the same number of complaints as this one. The 2014 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.