Model year record

2011 Toyota Highlander

5 recall campaigns on file for this model year. 233 owner complaints on file.

Recalls

Recall campaignNHTSA 16V396000

Seats: front assembly: seat heater/cooler

Component
Seats: front assembly: seat heater/cooler
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
7,749
Reported to NHTSA
2016-06-02
Owners notified
2016-07-14

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Safety risk

If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Recall campaignNHTSA 15V689000

Visibility: power window devices and controls

Component
Visibility: power window devices and controls
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,814,284
Reported to NHTSA
2015-10-22
Owners notified
2015-11-25

Defect description

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Safety risk

If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

Recall campaignNHTSA 14V743000

Seats: front assembly: seat heater/cooler

Component
Seats: front assembly: seat heater/cooler
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
3,233
Reported to NHTSA
2014-11-19
Owners notified
2015-01-29

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Safety risk

Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Recall campaignNHTSA 13V123000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
7,525
Reported to NHTSA
2013-04-09
Owners notified
2013-05-28

Defect description

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Safety risk

An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Manufacturer remedy

Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Recall campaignNHTSA 13V014000

Seats

Component
Seats
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
3,235
Reported to NHTSA
2013-01-16
Owners notified
2013-03-21

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety risk

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering3390,000 mi
Visibility/wiper2550,000 mi
Electrical system2042,500 mi
Engine18117,600 mi
Power train1625,000 mi
Structure: body1546,000 mi
Unknown or other1570,000 mi
Service brakes1364,300 mi
Vehicle speed control129,000 mi
Visibility1050,100 mi
Air bags864,000 mi
Structure: body: hatchback/liftgate639,000 mi
Exterior lighting4276 mi
Seat belts447,110 mi
Structure: body: door349,000 mi
Tires33,400 mi
Electrical system: instrument panel: speedometer/odometer2303,000 mi
Electronic stability control (ESC)25 mi
Engine and engine cooling29,000 mi
Service brakes, electric21,980 mi
Service brakes, hydraulic27,000 mi
Structure22,454 mi
Electrical system: ignition13,000 mi
Electrical system: starter assembly: solenoid13,467 mi
Engine and engine cooling: cooling system14,000 mi
Engine and engine cooling: engine: oil/lubrication1
Engine and engine cooling: engine: oil/lubrication: oil cooler1
Equipment170,772 mi
Equipment adaptive/mobility170,000 mi
Exterior lighting: headlights125,000 mi
Forward collision avoidance: automatic emergency braking1
Fuel/propulsion system159,000 mi
Latches/locks/linkages155,000 mi
Power train: automatic transmission13,000 mi
Steering: electric power assist system113,500 mi
Structure: frame and members: underbody shields120,000 mi
Structure: interior panels: sun visor1108,000 mi
Wheels15,000 mi

The 2010 model has roughly the same number of complaints as this one. The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.