Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
8,569
Reported to NHTSA
2016-05-06
Owners notified
2016-05-24
Defect description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Safety risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Safety risk
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Safety risk
IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Manufacturer remedy
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Safety risk
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Manufacturer remedy
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Safety risk
IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Manufacturer remedy
DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
CHRYSLER LLC
Vehicles affected
712
Reported to NHTSA
2008-10-09
Owners notified
2008-11-10
Defect description
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Safety risk
THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Safety risk
DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Manufacturer remedy
DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
745
80,000 mi
Air bags
265
101,000 mi
Service brakes, hydraulic
187
19,750 mi
Engine
149
82,000 mi
Service brakes
106
50,736 mi
Power train
87
83,000 mi
Unknown or other
84
96,000 mi
Steering
71
95,015 mi
Tires
33
26,800 mi
Vehicle speed control
33
98,000 mi
Wheels
30
43,018 mi
Electronic stability control (ESC)
23
91,000 mi
Engine and engine cooling
19
53,000 mi
Visibility/wiper
19
86,000 mi
Tires: pressure monitoring and regulating systems
13
34,423 mi
Exterior lighting
12
100,000 mi
Service brakes, electric
12
24,000 mi
Electrical system: ignition
11
92,000 mi
Power train: automatic transmission
11
20,000 mi
Suspension
11
53,600 mi
Structure
10
14,000 mi
Fuel/propulsion system
9
98,000 mi
Latches/locks/linkages
9
35,000 mi
Seat belts
9
71,000 mi
Service brakes, hydraulic: foundation components: disc: rotor
9
21,000 mi
Equipment
8
22,586 mi
Structure: body
8
20,000 mi
Tires: valve
8
33,939 mi
Service brakes, hydraulic: foundation components: disc: pads
7
20,780 mi
Suspension: front
7
31,000 mi
Visibility
7
69,000 mi
Electrical system: wiring
6
50,000 mi
Seats
6
6,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)
5
146,557 mi
Service brakes, air
5
17,000 mi
Engine and engine cooling: engine
4
19,529 mi
Visibility: power window devices and controls
4
39,000 mi
Air bags: side/window
3
16,498 mi
Electrical system: ignition: switch
3
81,000 mi
Electrical system: starter assembly
3
48,000 mi
Equipment adaptive/mobility
3
25,600 mi
Interior lighting
3
12,993 mi
Parking brake
3
18,000 mi
Structure: body: door
3
85,000 mi
Traction control system
3
119,000 mi
Air bags: frontal
2
640 mi
Electrical system: 12V/24V/48V battery
2
86,000 mi
Suspension: rear
2
1,500 mi
Visibility: defroster/defogger/hvac system
2
64,000 mi
Air bags: frontal: driver clockspring/spiral cassette
1
200,000 mi
Electrical system: horn
1
58,000 mi
Electrical system: ignition: module
1
20,000 mi
Electrical system: software
1
100,000 mi
Engine and engine cooling: exhaust system
1
20,000 mi
Equipment: appliance: air conditioner
1
12,000 mi
Equipment: electrical: radio/tape deck/CD etc.
1
54,000 mi
Equipment: recreational vehicle/trailer
1
12,000 mi
Forward collision avoidance: adaptive cruise control
1
—
Fuel system, gasoline
1
34,936 mi
Fuel system, gasoline: storage: tank assembly
1
30,000 mi
Power train: automatic transmission: lever and linkage: column shift
1
40 mi
Power train: driveline: driveshaft
1
77,912 mi
Power train: transfer case (4-wheel drive)
1
34,903 mi
Steering: hydraulic power assist: hose, piping, and connections
The 2008 model has 174 times as many complaints as this one. The 2010 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.