Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Safety risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
65
36,500 mi
Engine
50
47,800 mi
Power train
35
29,600 mi
Air bags
30
37,000 mi
Unknown or other
30
47,085 mi
Vehicle speed control
18
24,295 mi
Fuel/propulsion system
17
23,000 mi
Seats
17
43,400 mi
Steering
17
29,500 mi
Service brakes
14
29,660 mi
Seat belts
8
25,000 mi
Exterior lighting
6
57,000 mi
Seats: front assembly: head restraint
6
122,000 mi
Visibility/wiper
6
50 mi
Wheels
4
26,800 mi
Electronic stability control (ESC)
3
5,000 mi
Engine and engine cooling
3
74,000 mi
Structure: body
3
25,000 mi
Suspension
3
6,000 mi
Traction control system
3
90,000 mi
Forward collision avoidance: adaptive cruise control
The 2016 model has about half as many complaints as this one. The 2018 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA24003Vehicle entrapment
Latches/locks/linkages
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.