Model year record

2015 Dodge Journey

6 recall campaigns on file for this model year. 927 owner complaints on file.

Recalls

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V432000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
363,480
Reported to NHTSA
2017-07-07
Owners notified
2017-08-28

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Safety risk

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Recall campaignNHTSA 16V273000

Steering: hydraulic power assist: hose, piping, and connections

Component
Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
8,569
Reported to NHTSA
2016-05-06
Owners notified
2016-05-24

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Safety risk

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Recall campaignNHTSA 15V675000

Electronic stability control (ESC)

Component
Electronic stability control (ESC)
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
275,187
Reported to NHTSA
2015-10-19
Owners notified
2015-12-21

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Safety risk

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Recall campaignNHTSA 15V431000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
145,379
Reported to NHTSA
2015-07-07
Owners notified
2015-10-15

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Safety risk

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Recall campaignNHTSA 14V711000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Chrysler Group LLC
Vehicles affected
667
Reported to NHTSA
2014-11-07
Owners notified
2015-04-08

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

Safety risk

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine14056,595 mi
Electrical system12347,500 mi
Service brakes10142,000 mi
Seats9162,913 mi
Unknown or other8754,500 mi
Power train8378,000 mi
Air bags7154,500 mi
Electronic stability control (ESC)5145,000 mi
Steering4365,500 mi
Vehicle speed control3345,071 mi
Fuel/propulsion system2230,000 mi
Structure: body955,000 mi
Seat belts725,000 mi
Wheels730,000 mi
Forward collision avoidance: automatic emergency braking6
Service brakes, hydraulic684,000 mi
Suspension660,000 mi
Exterior lighting518,000 mi
Forward collision avoidance: adaptive cruise control4
Visibility/wiper43,000 mi
Engine and engine cooling3100,000 mi
Seats: front assembly: head restraint3134,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light342,000 mi
Traction control system342,000 mi
Back over prevention: rearview system braking2
Electrical system: alternator/generator/regulator278,000 mi
Service brakes, air: antilock: ABS warning light275,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1209,000 mi
Parking brake11,500 mi
Power train: driveline: driveshaft191,000 mi
Service brakes, air: antilock: interconnecting assembly(wiring)185,000 mi
Structure: body: roof and pillars143,000 mi
Tires1
Tires: tread/belt124,000 mi
Vehicle speed control: cruise control134,400 mi
Visibility: defroster/defogger/hvac system1
Visibility: defroster/defogger/hvac system: heater core1

The 2014 model has about 1.5 times as many complaints as this one. The 2016 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA24003Vehicle entrapment

Latches/locks/linkages

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.