Model year record

2018 Dodge Journey

6 recall campaigns on file for this model year. 463 owner complaints on file.

Recalls

Recall campaignNHTSA 22V723000

Exterior lighting

Component
Exterior lighting
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
83,453
Reported to NHTSA
2022-09-29
Owners notified
2023-02-16

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.

Recall campaignNHTSA 18V524000

Electrical system: wiring: front underhood

Component
Electrical system: wiring: front underhood
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
12,779
Reported to NHTSA
2018-08-09
Owners notified
2018-10-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety risk

A vehicle stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall campaignNHTSA 18V523000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
154,335
Reported to NHTSA
2018-08-09
Owners notified
2018-08-29

Defect description

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Safety risk

A reduction of braking performance can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Recall campaignNHTSA 18V396000

Visibility: rearview mirrors/devices

Component
Visibility: rearview mirrors/devices
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,741
Reported to NHTSA
2018-06-14
Owners notified
2018-08-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety risk

If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

Recall campaignNHTSA 18V398000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,837
Reported to NHTSA
2018-06-14
Owners notified
2018-08-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety risk

A loss of image in the rearview camera while backing up can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system9222,000 mi
Unknown or other616,300 mi
Engine3715,000 mi
Exterior lighting3035,784 mi
Back over prevention2768,000 mi
Service brakes2518,000 mi
Power train2415,000 mi
Seats211,800 mi
Vehicle speed control2023,000 mi
Air bags172,643 mi
Steering1220,100 mi
Visibility/wiper12
Fuel/propulsion system1018,000 mi
Back over prevention: sensing system: camera972,862 mi
Seat belts89,000 mi
Suspension851,880 mi
Wheels727,363 mi
Service brakes, hydraulic661,200 mi
Structure: body52,500 mi
Engine and engine cooling4120,000 mi
Lane departure: blind spot detection4
Back over prevention: rearview system braking3
Tires3
Vehicle speed control: cruise control3190,000 mi
Electronic stability control (ESC)2646 mi
Exterior lighting: headlights2500 mi
Forward collision avoidance: adaptive cruise control2
Forward collision avoidance: automatic emergency braking2
Visibility2140,000 mi
Back over prevention: display function118,000 mi
Seats: front assembly: head restraint163,000 mi
Service brakes, air: antilock: ABS warning light170,000 mi
Service brakes, hydraulic: foundation components: disc: caliper165,000 mi
Traction control system15 mi

The 2017 model has about 1.5 times as many complaints as this one. The 2019 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA24003Vehicle entrapment

Latches/locks/linkages

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.