Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Safety risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Safety risk
If the engine stalls, there is an increased the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Safety risk
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
8,569
Reported to NHTSA
2016-05-06
Owners notified
2016-05-24
Defect description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Safety risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
117
64,576 mi
Electrical system
95
61,000 mi
Power train
94
65,000 mi
Unknown or other
69
40,000 mi
Service brakes
52
34,000 mi
Seats
40
65,000 mi
Steering
37
36,000 mi
Vehicle speed control
32
56,000 mi
Air bags
28
67,000 mi
Electronic stability control (ESC)
18
40,000 mi
Fuel/propulsion system
14
28,000 mi
Engine and engine cooling
12
99,000 mi
Exterior lighting
10
48,000 mi
Seat belts
6
—
Suspension
6
13,000 mi
Visibility/wiper
6
50,000 mi
Back over prevention: sensing system: camera
5
64,000 mi
Structure: body
5
62,000 mi
Wheels
4
33,000 mi
Engine and engine cooling: engine: crank/camshaft position sensor
3
95,365 mi
Seats: front assembly: head restraint
3
145,490 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light
3
121,150 mi
Back over prevention: rearview system braking
2
—
Engine and engine cooling: exhaust system: emission control: catalytic convertor
2
97,000 mi
Forward collision avoidance: adaptive cruise control
2
—
Service brakes, hydraulic
2
116,000 mi
Back over prevention
1
59,000 mi
Electrical system: instrument cluster/panel
1
80,000 mi
Equipment: electrical: radio/tape deck/CD etc.
1
17,300 mi
Power train: transfer case (4-wheel drive)
1
59,000 mi
Seat belts: front: buckle assembly
1
26,448 mi
Suspension: front: wheel bearing
1
39,000 mi
Traction control system
1
39,000 mi
Vehicle speed control: throttle
1
90,000 mi
The 2015 model has about half as many complaints as this one. The 2017 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA24003Vehicle entrapment
Latches/locks/linkages
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.