Model year record

2012 Dodge Journey

6 recall campaigns on file for this model year. 645 owner complaints on file.

Recalls

Recall campaignNHTSA 17V432000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
363,480
Reported to NHTSA
2017-07-07
Owners notified
2017-08-28

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Safety risk

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Recall campaignNHTSA 16V273000

Steering: hydraulic power assist: hose, piping, and connections

Component
Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
8,569
Reported to NHTSA
2016-05-06
Owners notified
2016-05-24

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Safety risk

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Recall campaignNHTSA 15V675000

Electronic stability control (ESC)

Component
Electronic stability control (ESC)
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
275,187
Reported to NHTSA
2015-10-19
Owners notified
2015-12-21

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Safety risk

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Recall campaignNHTSA 15V431000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
145,379
Reported to NHTSA
2015-07-07
Owners notified
2015-10-15

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Safety risk

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Recall campaignNHTSA 11V550000

Service brakes, hydraulic: fluid

Component
Service brakes, hydraulic: fluid
Manufacturer
CHRYSLER GROUP LLC
Vehicles affected
340
Reported to NHTSA
2011-11-10
Owners notified
2012-03-01

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

Safety risk

THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.

Manufacturer remedy

CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 11V487000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
CHRYSLER GROUP LLC
Vehicles affected
667
Reported to NHTSA
2011-09-29
Owners notified
2011-12-28

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Safety risk

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system11785,000 mi
Engine10089,000 mi
Service brakes9763,000 mi
Unknown or other5193,000 mi
Electronic stability control (ESC)45100,000 mi
Power train3660,000 mi
Air bags2970,611 mi
Steering2387,756 mi
Vehicle speed control18100,000 mi
Fuel/propulsion system1453,000 mi
Wheels1428,000 mi
Exterior lighting1280,295 mi
Service brakes, hydraulic1199,784 mi
Seats1050,000 mi
Suspension1013,000 mi
Visibility/wiper860,000 mi
Structure: body615,740 mi
Seat belts571,000 mi
Tires515,000 mi
Engine and engine cooling437,000 mi
Traction control system487,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor2175,589 mi
Seats: front assembly: head restraint299,000 mi
Structure: body: door268,527 mi
Air bags: frontal: driver clockspring/spiral cassette1173,000 mi
Electrical system: instrument cluster/panel119,000 mi
Electrical system: wiring: fuses and circuit breakers1
Engine and engine cooling: cooling system176,200 mi
Engine and engine cooling: cooling system: fan139,546 mi
Engine and engine cooling: cooling system: radiator assembly1114,000 mi
Engine and engine cooling: engine: crank/camshaft position sensor180,000 mi
Engine and engine cooling: engine: oil/lubrication: seals/gaskets1126,000 mi
Equipment: appliance: air conditioner1300 mi
Fuel system, gasoline1
Interior lighting165,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)145,465 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module195,000 mi
Service brakes, hydraulic: fluid120 mi
Service brakes, hydraulic: foundation components: disc: pads120 mi
Service brakes, hydraulic: foundation components: disc: rotor120 mi
Structure140,000 mi
Vehicle speed control: cruise control195,000 mi
Vehicle speed control: throttle1126,000 mi
Visibility: defroster/defogger/hvac system: heater core1127,000 mi

The 2011 model has 3 times as many complaints as this one. The 2013 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA24003Vehicle entrapment

Latches/locks/linkages

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.