Model year record

2010 Dodge Journey

3 recall campaigns on file for this model year. 1,506 owner complaints on file.

Recalls

Recall campaignNHTSA 16V273000

Steering: hydraulic power assist: hose, piping, and connections

Component: Steering: hydraulic power assist: hose, piping, and connections
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 8,569
Reported to NHTSA: 2016-05-06
Owners notified: 2016-05-24

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Safety risk

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Recall campaignNHTSA 14V373000

Air bags

Component: Air bags
Manufacturer: Chrysler Group LLC
Vehicles affected: 722,705
Reported to NHTSA: 2014-06-26
Owners notified: 2015-05-26

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Recall campaignNHTSA 10V475000

Steering: electric power assist system

Component: Steering: electric power assist system
Manufacturer: CHRYSLER GROUP LLC
Vehicles affected: 23,237
Reported to NHTSA: 2010-10-07
Owners notified: 2010-12-27

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

Safety risk

LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	585	79,000 mi
Engine	166	79,000 mi
Unknown or other	115	97,000 mi
Service brakes	101	37,424 mi
Air bags	91	91,000 mi
Steering	68	83,000 mi
Power train	43	80,000 mi
Electronic stability control (ESC)	40	90,000 mi
Exterior lighting	35	72,000 mi
Service brakes, hydraulic	33	14,161 mi
Vehicle speed control	26	68,700 mi
Electrical system: horn	25	70,000 mi
Seats	23	90,000 mi
Engine and engine cooling	19	8,500 mi
Visibility/wiper	16	62,000 mi
Suspension	13	64,000 mi
Wheels	12	49,000 mi
Fuel/propulsion system	7	90,000 mi
Tires	7	40,000 mi
Structure: body	6	32,500 mi
Electrical system: ignition	5	76,220 mi
Electrical system: ignition: switch	5	57,797 mi
Engine and engine cooling: engine	4	6,700 mi
Equipment adaptive/mobility	4	37,000 mi
Exterior lighting: headlights	3	55,000 mi
Forward collision avoidance: adaptive cruise control	3	10,000 mi
Electrical system: starter assembly	2	5,000 mi
Equipment	2	15,000 mi
Latches/locks/linkages	2	22,240 mi
Power train: automatic transmission	2	15,000 mi
Power train: axle assembly	2	—
Seat belts	2	77,500 mi
Seats: front assembly: head restraint	2	150 mi
Service brakes, air	2	17,300 mi
Service brakes, hydraulic: foundation components: disc: pads	2	19,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	2	19,000 mi
Steering: hydraulic power assist: hose, piping, and connections	2	50,000 mi
Tires: valve	2	67,716 mi
Traction control system	2	35,000 mi
Visibility	2	5,000 mi
Air bags: frontal: driver clockspring/spiral cassette	1	163,000 mi
Back over prevention: warnings: external/pedestrian alert	1	—
Electrical system: 12V/24V/48V battery	1	100,000 mi
Electrical system: 12V/24V/48V battery: cables	1	84,000 mi
Engine and engine cooling: cooling system	1	106,000 mi
Equipment: appliance: air conditioner	1	15,000 mi
Equipment: electrical: radio/tape deck/CD etc.	1	30,000 mi
Fuel system, gasoline	1	—
Fuel system, other	1	30,000 mi
Interior lighting	1	16,000 mi
Power train: driveline: driveshaft	1	85,000 mi
Power train: manual transmission	1	16,000 mi
Service brakes, air: disc: rotor	1	—
Service brakes, hydraulic: foundation components: disc: caliper	1	39,000 mi
Steering: hydraulic power assist system	1	160,000 mi
Structure	1	—
Suspension: front	1	40,000 mi
Suspension: rear	1	—
Tires: pressure monitoring and regulating systems	1	49,000 mi
Vehicle speed control: accelerator pedal	1	48,300 mi
Vehicle speed control: cruise control	1	2,760 mi
Visibility: defroster/defogger/hvac system	1	60,000 mi
Visibility: power window devices and controls	1	60,000 mi

The 2009 model has about half as many complaints as this one. The 2011 model has 6 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA24003Vehicle entrapment

Latches/locks/linkages

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.