Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Safety risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Manufacturer remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Safety risk
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
Manufacturer
Mazda North American Operations
Vehicles affected
268,799
Reported to NHTSA
2016-02-03
Owners notified
2016-02-25
Defect description
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Safety risk
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Manufacturer remedy
Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure: body
22
60,000 mi
Power train
19
60,074 mi
Unknown or other
17
35,850 mi
Service brakes
15
27,775 mi
Engine
14
48,000 mi
Vehicle speed control
12
27,000 mi
Visibility/wiper
10
5,400 mi
Electrical system
8
14,000 mi
Air bags
6
—
Fuel/propulsion system
6
75,000 mi
Seats
5
200 mi
Suspension
5
32,000 mi
Visibility: windshield
5
3,100 mi
Structure
4
6,000 mi
Wheels
4
17,096 mi
Lane departure: blind spot detection
3
—
Exterior lighting
2
5,000 mi
Fuel system, gasoline
2
74,000 mi
Steering
2
2,200 mi
Tires
2
8,000 mi
Electrical system: horn
1
148,000 mi
Electronic stability control (ESC)
1
10,000 mi
Engine and engine cooling
1
725 mi
Equipment: appliance: air conditioner
1
—
Exterior lighting: headlights
1
34,000 mi
Seat belts
1
31,652 mi
Structure: body: hatchback/liftgate
1
42,000 mi
Visibility: power window devices and controls
1
279 mi
Visibility: sun/moon roof assembly
1
77,000 mi
Wheels: rim
1
110,000 mi
The 2014 model has about a third as many complaints as this one. The 2016 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.