Model year record

2018 Mazda CX-5

3 recall campaigns on file for this model year. 590 owner complaints on file.

Recalls

Recall campaignNHTSA 21V875000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Mazda North American Operations
Vehicles affected
121,038
Reported to NHTSA
2021-11-12
Owners notified
2022-07-18

Defect description

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Safety risk

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

Recall campaignNHTSA 19V497000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Mazda North American Operations
Vehicles affected
262,220
Reported to NHTSA
2019-06-27
Owners notified
2019-08-20

Defect description

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Safety risk

An unexpected stall increases the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Recall campaignNHTSA 18V426000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Mazda North American Operations
Vehicles affected
682
Reported to NHTSA
2018-06-25
Owners notified
2018-07-31

Defect description

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety risk

If the air bags do not deploy properly in a crash, it can increase the risk of injury.

Manufacturer remedy

Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine24328,000 mi
Unknown or other746,000 mi
Power train542,000 mi
Service brakes342,112 mi
Electrical system323,000 mi
Fuel/propulsion system235,100 mi
Fuel system, gasoline1833,000 mi
Structure: body122,800 mi
Vehicle speed control119,563 mi
Air bags922,245 mi
Forward collision avoidance: warnings9
Forward collision avoidance: automatic emergency braking7
Engine and engine cooling6100,000 mi
Exterior lighting410,000 mi
Lane departure: blind spot detection4
Steering49,200 mi
Suspension42,112 mi
Back over prevention: rearview system braking3
Lane departure: assist3
Seat belts322,245 mi
Visibility/wiper31,000 mi
Back over prevention: sensing system: camera2
Back over prevention: warnings2
Electronic stability control (ESC)27,226 mi
Equipment: electrical: infotainment270,000 mi
Equipment: electrical: radio/tape deck/CD etc.2
Exterior lighting: brake lights: switch231,673 mi
Visibility: sun/moon roof assembly226,000 mi
Wheels2
Child seat: harness/crotch buckle1
Equipment: electrical: accessory generator: controls1
Forward collision avoidance: adaptive cruise control1
Forward collision avoidance: adaptive cruise control: software115,154 mi
Fuel system, gasoline: delivery: fuel pump1
Lane departure: warning1
Latches/locks/linkages: doors: latch140,000 mi
Latches/locks/linkages: doors: lock140,000 mi
Seats1
Service brakes, hydraulic135,000 mi
Tires1
Vehicle speed control: accelerator pedal17,226 mi
Vehicle speed control: cables115,154 mi
Visibility: windshield1130 mi

The 2017 model has 3 times as many complaints as this one. The 2019 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.