Known Recalls

Model year record

2017 Mazda CX-5

1 recall campaign on file for this model year. 199 owner complaints on file.

Mazda CX-5, 2017–2026 generation
Pictured: the 2017–2026 generation. KGC626, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 17V744000

Trailer hitches

Component
Trailer hitches
Manufacturer
Mazda North American Operations
Vehicles affected
1,076
Reported to NHTSA
2017-11-21
Owners notified
2018-01-22

Defect description

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

Safety risk

Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system443,300 mi
Unknown or other3510,300 mi
Engine1660,000 mi
Fuel/propulsion system1536,305 mi
Service brakes147,000 mi
Visibility/wiper1230,000 mi
Power train114,400 mi
Structure: body1119,000 mi
Vehicle speed control77,000 mi
Air bags424,000 mi
Forward collision avoidance: warnings3—
Lane departure: blind spot detection3—
Seats314,781 mi
Back over prevention: warnings259,978 mi
Electronic stability control (ESC)2250 mi
Forward collision avoidance: automatic emergency braking2—
Seat belts2—
Back over prevention: sensing system: camera1—
Engine and engine cooling192,000 mi
Equipment: electrical: navigational system(global positioning system)150,000 mi
Exterior lighting158,000 mi
Forward collision avoidance: adaptive cruise control1—
Fuel system, gasoline180,000 mi
Lane departure: warning1—
Lane departure: lane keep: navigation system/software1—
Service brakes, hydraulic17,000 mi
Structure13,300 mi
Suspension143,000 mi
Tires1—
Visibility: windshield14,500 mi

The 2016 model has about a third as many complaints as this one. The 2018 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Mazda CX-5 model years

202620252024202320222021202020192018201720162015201420132012

All Mazda CX-5 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.