Model year record

2017 Mazda CX-5

1 recall campaign on file for this model year. 227 owner complaints on file.

Recalls

Recall campaignNHTSA 17V744000

Trailer hitches

Component: Trailer hitches
Manufacturer: Mazda North American Operations
Vehicles affected: 1,076
Reported to NHTSA: 2017-11-21
Owners notified: 2018-01-22

Defect description

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

Safety risk

Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	55	3,300 mi
Unknown or other	40	10,300 mi
Power train	17	19,000 mi
Engine	15	60,000 mi
Service brakes	14	7,000 mi
Fuel/propulsion system	13	36,305 mi
Visibility/wiper	12	30,000 mi
Structure: body	11	19,000 mi
Air bags	6	24,000 mi
Vehicle speed control	6	7,000 mi
Forward collision avoidance: warnings	4	—
Lane departure: blind spot detection	4	—
Seat belts	4	—
Seats	4	14,781 mi
Back over prevention: sensing system: camera	2	—
Back over prevention: warnings	2	59,978 mi
Electronic stability control (ESC)	2	250 mi
Engine and engine cooling	2	92,000 mi
Equipment: electrical: navigational system(global positioning system)	2	50,000 mi
Forward collision avoidance: automatic emergency braking	2	—
Exterior lighting	1	58,000 mi
Forward collision avoidance: adaptive cruise control	1	—
Fuel system, gasoline	1	80,000 mi
Lane departure: warning	1	—
Lane departure: lane keep: navigation system/software	1	—
Service brakes, hydraulic	1	7,000 mi
Structure	1	3,300 mi
Suspension	1	43,000 mi
Tires	1	—
Visibility: windshield	1	4,500 mi

The 2016 model has about a third as many complaints as this one. The 2018 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.