Model year record
2020 Mazda CX-5
No recall campaigns on file for this model year. 156 owner complaints on file.
Recalls
No recall campaigns on file for this model year.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
| Component | Complaints | Median mileage |
|---|---|---|
| Electrical system | 28 | 412 mi |
| Unknown or other | 25 | 4,412 mi |
| Engine | 17 | 9,000 mi |
| Service brakes | 13 | 165 mi |
| Forward collision avoidance: automatic emergency braking | 8 | — |
| Power train | 7 | 52,000 mi |
| Forward collision avoidance: warnings | 6 | — |
| Air bags | 5 | 2,800 mi |
| Structure: body | 5 | 2,300 mi |
| Vehicle speed control | 5 | 700 mi |
| Exterior lighting | 4 | 412 mi |
| Fuel/propulsion system | 4 | 35 mi |
| Lane departure: blind spot detection | 4 | 10,000 mi |
| Visibility/wiper | 4 | 6,800 mi |
| Forward collision avoidance: adaptive cruise control | 3 | — |
| Back over prevention: rearview system braking | 2 | — |
| Wheels | 2 | 27 mi |
| Back over prevention: sensing system: camera | 1 | — |
| Back over prevention: warnings | 1 | — |
| Electrical system: adas: blindspot: warning: chime | 1 | 10,000 mi |
| Electrical system: ignition: coil | 1 | 80,000 mi |
| Engine and engine cooling | 1 | 32,000 mi |
| Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit | 1 | — |
| Lane departure: warning | 1 | — |
| Power train: automatic transmission: control module (TCM/PCM/TECM) | 1 | 140,000 mi |
| Seat belts | 1 | — |
| Seats | 1 | — |
| Service brakes, air: antilock: ABS warning light | 1 | — |
| Steering | 1 | — |
| Structure | 1 | — |
| Vehicle speed control: cruise control | 1 | 32,000 mi |
The 2019 model has about half as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Other Mazda CX-5 model years
202620252024202320222021202020192018201720162015201420132012
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.