Model year record

2019 Mazda CX-5

2 recall campaigns on file for this model year. 503 owner complaints on file.

Recalls

Recall campaignNHTSA 21V875000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Mazda North American Operations
Vehicles affected
121,038
Reported to NHTSA
2021-11-12
Owners notified
2022-07-18

Defect description

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Safety risk

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

Recall campaignNHTSA 19V497000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Mazda North American Operations
Vehicles affected
262,220
Reported to NHTSA
2019-06-27
Owners notified
2019-08-20

Defect description

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Safety risk

An unexpected stall increases the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine19826,000 mi
Unknown or other652,000 mi
Electrical system541,000 mi
Power train462,000 mi
Fuel/propulsion system2323,500 mi
Forward collision avoidance: automatic emergency braking19
Vehicle speed control131,800 mi
Visibility/wiper1023,000 mi
Air bags938,000 mi
Service brakes95,000 mi
Engine and engine cooling783,000 mi
Structure: body75,000 mi
Fuel system, gasoline5
Forward collision avoidance: adaptive cruise control4
Seats4
Electrical system: instrument cluster/panel335,000 mi
Exterior lighting315 mi
Forward collision avoidance: warnings3
Steering3
Equipment: electrical: infotainment245,000 mi
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit230,000 mi
Lane departure: blind spot detection2
Lane departure: warning2
Wheels23,400 mi
Air bags: sensor: occupant classification: front passenger1
Back over prevention: sensing system: camera1
Back over prevention: warnings1
Electronic stability control (ESC)14,300 mi
Lane departure: assist1
Tires1
Vehicle speed control: accelerator pedal11,000 mi
Visibility: sun/moon roof assembly148,000 mi

The 2018 model has roughly the same number of complaints as this one. The 2020 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.