Model year record

2016 Mazda CX-5

4 recall campaigns on file for this model year. 692 owner complaints on file.

Recalls

Recall campaignNHTSA 20V063000

Exterior lighting: headlights

Component
Exterior lighting: headlights
Manufacturer
Mazda North American Operations
Vehicles affected
36,761
Reported to NHTSA
2020-02-06
Owners notified
2020-03-20

Defect description

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Safety risk

If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.

Recall campaignNHTSA 16V644000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Mazda North American Operations
Vehicles affected
580,455
Reported to NHTSA
2016-09-06
Owners notified
2017-03-08

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Safety risk

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Manufacturer remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Recall campaignNHTSA 16V203000

Steering

Component
Steering
Manufacturer
Mazda North American Operations
Vehicles affected
578
Reported to NHTSA
2016-04-11
Owners notified
2016-05-10

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Safety risk

If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Recall campaignNHTSA 16V064000

Fuel system, gasoline: storage: tank assembly: filler pipe and cap

Component
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
Manufacturer
Mazda North American Operations
Vehicles affected
268,799
Reported to NHTSA
2016-02-03
Owners notified
2016-02-25

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Safety risk

A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Manufacturer remedy

Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting15840,000 mi
Electrical system8535,000 mi
Service brakes6928,350 mi
Unknown or other6613,000 mi
Power train524,700 mi
Engine4928,350 mi
Visibility/wiper436,000 mi
Fuel/propulsion system2330,020 mi
Air bags2144,000 mi
Seats2127,400 mi
Structure: body1810,000 mi
Suspension1644,185 mi
Vehicle speed control1418,168 mi
Steering834,980 mi
Parking brake733,000 mi
Seat belts622,000 mi
Exterior lighting: headlights329,950 mi
Service brakes, hydraulic: foundation components: disc: caliper3125,385 mi
Wheels320,700 mi
Back over prevention: sensing system: camera2
Back over prevention: warnings2
Electronic stability control (ESC)21,048 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor2131,860 mi
Exterior lighting: headlights: daytime running lights: bulbs247,000 mi
Forward collision avoidance: automatic emergency braking2
Power train: driveline: constant velocity joint2125,385 mi
Visibility: windshield22,800 mi
Chest clip, buckle, harness1
Fuel system, diesel: delivery: fuel pump166,000 mi
Latches/locks/linkages1
Seat belts: rear/other122,000 mi
Service brakes, hydraulic122,000 mi
Structure1
Tires133,000 mi
Tires: valve168,000 mi
Visibility1
Visibility: defroster/defogger/hvac system: heater core114,870 mi
Visibility: glass, side/rear1

The 2015 model has 4 times as many complaints as this one. The 2017 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.