Model year record

1997 MERCURY Grand Marquis

4 recall campaigns on file for this model year. 370 owner complaints on file.

Recalls

Recall campaignNHTSA 08V051000

Vehicle speed control: cruise control

Component
Vehicle speed control: cruise control
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
225,000
Reported to NHTSA
2008-02-04
Owners notified
2008-02-18

Defect description

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

Safety risk

AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Manufacturer remedy

DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Recall campaignNHTSA 07V336000

Vehicle speed control

Component
Vehicle speed control
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
3,600,000
Reported to NHTSA
2007-08-03
Owners notified
2007-08-13

Defect description

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Safety risk

THIS COULD RESULT IN AN UNDERHOOD FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Recall campaignNHTSA 00V157001

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,167
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V157002

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,129
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe5580,072 mi
Fuel system, gasoline: carburetor system28
Engine and engine cooling2179,640 mi
Engine and engine cooling: cooling system2167,500 mi
Engine and engine cooling: engine2180,800 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1964,000 mi
Vehicle speed control19112,000 mi
Suspension: front1066,000 mi
Steering9150,000 mi
Suspension: front: control arm: lower ball joint865,000 mi
Exterior lighting: headlights781,465 mi
Power train: automatic transmission7
Visibility: power window devices and controls781,000 mi
Electrical system6110,000 mi
Exterior lighting: headlights: concealment devices551,000 mi
Suspension5112,000 mi
Unknown or other5
Latches/locks/linkages: doors: latch447,520 mi
Service brakes, hydraulic: foundation components4
Steering: steering wheel/handle bar4
Suspension: front: control arm: upper ball joint465,000 mi
Vehicle speed control: cruise control4
Engine and engine cooling: engine: gasoline3
Engine and engine cooling: exhaust system: emission control: catalytic convertor368,657 mi
Exterior lighting: headlights: high/low beam dimmer switch3
Service brakes388,000 mi
Tires3
Air bags: frontal2
Electrical system: wiring: fuses and circuit breakers2
Engine297,130 mi
Engine and engine cooling: exhaust system237,057 mi
Equipment2
Equipment: appliance: air conditioner2
Fuel system, gasoline: fuel injection system2
Power train297,130 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)268,657 mi
Seat belts: front: anchorage2
Seat belts: front: buckle assembly269,610 mi
Service brakes, hydraulic: foundation components: disc2
Service brakes, hydraulic: foundation components: disc: rotor2
Steering: linkages: tie rod assembly260,000 mi
Steering: rack and pinion2
Structure: body: door2
Suspension: front: control arm: lower arm2
Visibility242,000 mi
Visibility: defroster/defogger/hvac system: heater core2
Electrical system: 12V/24V/48V battery1
Electrical system: horn1180,000 mi
Electrical system: ignition: switch1
Electrical system: wiring147,520 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys1
Engine and engine cooling: exhaust system: emission control1
Exterior lighting: back up lights1
Exterior lighting: brake lights1
Exterior lighting: brake lights: switch1
Exterior lighting: turn signal: switch1
Fuel system, gasoline1198,980 mi
Fuel system, gasoline: delivery: fuel pump1
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1
Fuel system, gasoline: fuel injection system: injectors1
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1
Latches/locks/linkages142,000 mi
Power train: driveline1
Seat belts1
Seat belts: front: webbing1
Seats1
Service brakes, hydraulic1163,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: foundation components: drum: drum1108,321 mi
Service brakes, hydraulic: foundation components: master cylinder1
Service brakes, hydraulic: pedals and linkages1
Service brakes, hydraulic: power assist: hydraulic: hoses, lines/piping, and fittings1101,000 mi
Steering: column175,000 mi
Steering: gear box (other than rack and pinion)1
Steering: hydraulic power assist: hose, piping, and connections1
Steering: hydraulic power assist: pump1
Steering: linkages165,000 mi
Steering: linkages: arm: idler and attachment1
Structure1
Structure: body: door: hinge and attachments1
Structure: frame and members1
Structure: frame and members: underbody shields173,000 mi
Suspension: front: shock absorber1
Suspension: front: springs: air suspension: springs/bags170,000 mi
Suspension: rear: springs: leaf spring assembly1
Tires: temporary/emergency spare tire1
Vehicle speed control: linkages1
Visibility/wiper1150,000 mi
Visibility: rearview mirrors/devices: interior1
Wheels: lugs/nuts/bolts/studs1

The 1996 model has about 1.5 times as many complaints as this one. The 1998 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.