Model year record
2002 Mercury Grand Marquis
No recall campaigns on file for this model year. 101 owner complaints on file.
Recalls
No recall campaigns on file for this model year.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
| Component | Complaints | Median mileage |
|---|---|---|
| Vehicle speed control | 16 | 47,000 mi |
| Steering | 9 | 87,934 mi |
| Electrical system | 8 | 50,000 mi |
| Seat belts | 6 | 100,000 mi |
| Suspension | 5 | 35,000 mi |
| Exterior lighting | 3 | 87,934 mi |
| Tires | 3 | 3,400 mi |
| Tires: tread/belt | 3 | 36,000 mi |
| Air bags | 2 | 130,000 mi |
| Engine | 2 | 58,000 mi |
| Engine and engine cooling | 2 | 27,100 mi |
| Engine and engine cooling: engine | 2 | 73,000 mi |
| Engine and engine cooling: engine: gasoline | 2 | — |
| Engine and engine cooling: exhaust system | 2 | — |
| Fuel/propulsion system | 2 | 87,934 mi |
| Service brakes, hydraulic: pedals and linkages | 2 | 4,093 mi |
| Suspension: front | 2 | 8,000 mi |
| Suspension: rear | 2 | 14,427 mi |
| Unknown or other | 2 | — |
| Air bags: frontal | 1 | 15,046 mi |
| Electrical system: ignition | 1 | 15,213 mi |
| Electrical system: ignition: switch | 1 | — |
| Engine and engine cooling: engine: gasoline: belts and associated pulleys | 1 | — |
| Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe | 1 | — |
| Equipment: mechanical: accessory scissor/screw/bottle jack/lift | 1 | 52,000 mi |
| Exterior lighting: headlights | 1 | 6,000 mi |
| Exterior lighting: headlights: high/low beam dimmer switch | 1 | 18,600 mi |
| Exterior lighting: turn signal | 1 | 15,213 mi |
| Fuel system, gasoline: delivery: fuel pump | 1 | 75,000 mi |
| Fuel system, gasoline: storage: tank assembly | 1 | — |
| Power train: automatic transmission | 1 | — |
| Seat belts: front: buckle assembly | 1 | 8,000 mi |
| Service brakes | 1 | 58,000 mi |
| Service brakes, hydraulic | 1 | 8,000 mi |
| Service brakes, hydraulic: foundation components | 1 | — |
| Service brakes, hydraulic: foundation components: disc: pads | 1 | 1,500 mi |
| Service brakes, hydraulic: foundation components: disc: rotor | 1 | 1,500 mi |
| Structure: body: hood: hinge and attachments | 1 | — |
| Suspension: front: control arm: lower ball joint | 1 | 80,476 mi |
| Suspension: front: control arm: upper ball joint | 1 | 50,000 mi |
| Tires: sidewall | 1 | — |
| Vehicle speed control: cruise control | 1 | 58,000 mi |
| Visibility/wiper | 1 | 76,000 mi |
| Visibility: power window devices and controls | 1 | 35,000 mi |
| Visibility: windshield wiper/washer | 1 | — |
The 2001 model has about half as many complaints as this one. The 2003 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Other Mercury Grand Marquis model years
201120102009200820072006200520042003200220012000199919981997199619951994199319921991199019891988198719861985198419831982198119781977
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.