Known Recalls

Model year record

2000 MERCURY Grand Marquis

6 recall campaigns on file for this model year. 216 owner complaints on file.

Recalls

Recall campaignNHTSA 00V200000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
875,000
Reported to NHTSA
2000-07-18
Owners notified
2000-08-03

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Safety risk

IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Recall campaignNHTSA 00V157001

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,167
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V157002

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,129
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V138000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
23,000
Reported to NHTSA
2000-05-17
Owners notified
2000-05-19

Defect description

VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Safety risk

THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Manufacturer remedy

DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

Recall campaignNHTSA 00V083000

Seat belts: front: retractor

Component
Seat belts: front: retractor
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
83
Reported to NHTSA
2000-03-20
Owners notified
2000-03-01

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Safety risk

IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

Recall campaignNHTSA 00V050000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
39
Reported to NHTSA
2000-02-17
Owners notified
2000-03-01

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Safety risk

A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting14128,325 mi
Electrical system1061,000 mi
Vehicle speed control1098,900 mi
Steering990,000 mi
Engine871,290 mi
Engine and engine cooling790,700 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip763,196 mi
Exterior lighting: headlights629,700 mi
Unknown or other646,000 mi
Seat belts567,000 mi
Suspension: front5—
Tires520,000 mi
Visibility: windshield wiper/washer573,825 mi
Engine and engine cooling: engine447,000 mi
Fuel/propulsion system492,958 mi
Service brakes, hydraulic459,000 mi
Visibility: windshield4—
Air bags3125,000 mi
Air bags: frontal347,764 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe388,000 mi
Interior lighting3100,000 mi
Power train: automatic transmission317,352 mi
Steering: gear box (other than rack and pinion)315,311 mi
Suspension3156,000 mi
Electrical system: 12V/24V/48V battery215,311 mi
Engine and engine cooling: engine: gasoline2—
Equipment: appliance: air conditioner240,000 mi
Equipment: mechanical: accessory scissor/screw/bottle jack/lift220,000 mi
Service brakes, hydraulic: foundation components: disc: pads222,000 mi
Steering: steering wheel/handle bar2—
Steering: column locking: anti-theft device2—
Steering: hydraulic power assist system2—
Steering: hydraulic power assist: pump2—
Steering: linkages2—
Structure: body257,000 mi
Structure: body: door2—
Suspension: front: control arm: upper ball joint247,764 mi
Suspension: front: wheel bearing2—
Vehicle speed control: cruise control263,196 mi
Visibility: power window devices and controls230,000 mi
Electrical system: horn1—
Electrical system: ignition124,000 mi
Electrical system: ignition: switch1—
Electrical system: wiring: front underhood1—
Electrical system: wiring: fuses and circuit breakers140,000 mi
Electrical system: wiring: interior/under dash175,000 mi
Electronic stability control (ESC)160,589 mi
Engine and engine cooling: exhaust system187,000 mi
Equipment1—
Equipment: electrical: radio/tape deck/CD etc.1—
Exterior lighting: turn signal: switch1—
Forward collision avoidance: automatic emergency braking1—
Fuel system, gasoline: delivery1—
Fuel system, gasoline: delivery: fuel pump194,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings194,000 mi
Fuel system, gasoline: storage: tank assembly1—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1—
Latches/locks/linkages: trunk lid: lock1—
Power train: automatic transmission: park/neutral start interlock switch1—
Power train: automatic transmission: torque converter1—
Power train: driveline: driveshaft140,000 mi
Seat belts: front: anchorage1—
Seat belts: front: buckle assembly1—
Seat belts: front: retractor1148,000 mi
Seat belts: front: warning light/devices1—
Service brakes1—
Service brakes, hydraulic: foundation components1—
Service brakes, hydraulic: foundation components: disc: caliper1—
Service brakes, hydraulic: foundation components: disc: rotor1—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1—
Service brakes, hydraulic: foundation components: master cylinder1—
Service brakes, hydraulic: power assist: vacuum1—
Steering: hydraulic power assist: hose, piping, and connections1—
Steering: hydraulic power assist: power steering fluid1—
Structure178,000 mi
Structure: body: hood133,350 mi
Suspension: front: control arm1—
Suspension: front: control arm: lower ball joint148,942 mi
Suspension: front: control arm: upper arm1—
Suspension: rear1—
Tires: sidewall1—
Tires: tread/belt1—
Vehicle speed control: accelerator pedal1—
Visibility1100,000 mi
Visibility/wiper1300,000 mi
Visibility: defroster/defogger/hvac system: fan/motor147,530 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element1—
Visibility: rearview mirrors/devices1—
Wheels1156 mi
Wheels: lugs/nuts/bolts/studs1—

The 1999 model has roughly the same number of complaints as this one. The 2001 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.