Known Recalls

Model year record

2003 MERCURY Grand Marquis

1 recall campaign on file for this model year. 454 owner complaints on file.

Recalls

Recall campaignNHTSA 15V861000

Exterior lighting: headlights

Component
Exterior lighting: headlights
Manufacturer
Ford Motor Company
Vehicles affected
296,004
Reported to NHTSA
2015-12-22
Owners notified
2017-04-14

Defect description

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Safety risk

A loss of headlights can reduce driver visibility and increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting19296,888 mi
Electrical system4696,000 mi
Steering2796,924 mi
Exterior lighting: headlights1976,202 mi
Vehicle speed control1850,000 mi
Suspension1661,000 mi
Air bags88,115 mi
Suspension: rear850,026 mi
Engine and engine cooling: engine726,890 mi
Power train652,000 mi
Unknown or other688,000 mi
Vehicle speed control: accelerator pedal618,091 mi
Engine5154,000 mi
Seat belts585,000 mi
Structure: body535,000 mi
Fuel/propulsion system492,500 mi
Visibility/wiper4107,000 mi
Wheels4100,000 mi
Wheels: rim470,000 mi
Engine and engine cooling: cooling system3103,000 mi
Power train: automatic transmission321,000 mi
Service brakes399,000 mi
Service brakes, hydraulic: pedals and linkages3209 mi
Vehicle speed control: cruise control310,000 mi
Air bags: frontal28,115 mi
Electrical system: instrument cluster/panel2160,000 mi
Engine and engine cooling2500 mi
Fuel system, gasoline2—
Fuel system, gasoline: storage: tank assembly254,698 mi
Seats26 mi
Suspension: front235,000 mi
Suspension: rear: axle: non-powered axle assembly249,000 mi
Wheels: hub2—
Air bags: frontal: sensor/control module130 mi
Electrical system: 12V/24V/48V battery19,152 mi
Electrical system: alternator/generator/regulator163,073 mi
Electrical system: ignition1—
Electrical system: wiring16,000 mi
Electrical system: wiring: interior/under dash1—
Engine and engine cooling: exhaust system1—
Exterior lighting: brake lights1265,000 mi
Exterior lighting: headlights: switch179,000 mi
Fuel system, gasoline: delivery: fuel pump139,527 mi
Fuel system, other: storage: fuel gauge system122,014 mi
Interior lighting1265,000 mi
Latches/locks/linkages1179,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)1—
Power train: axle assembly139,500 mi
Power train: axle assembly: axle shaft: seal18,000 mi
Power train: driveline: differential unit139,500 mi
Service brakes, hydraulic1241 mi
Steering: steering wheel/handle bar1—
Structure1—
Structure: body: door: hinge and attachments1—
Structure: body: trunk lid13,200 mi
Structure: frame and members: underbody shields112,300 mi
Tires1107,000 mi
Visibility149,200 mi
Visibility: defroster/defogger/hvac system: fan/motor180,000 mi
Visibility: power window devices and controls168,000 mi
Visibility: rearview mirrors/devices168,000 mi
Visibility: windshield1—
Visibility: windshield wiper/washer1127,000 mi
Visibility: windshield wiper/washer: motor120,807 mi

The 2002 model has 4 times as many complaints as this one. The 2004 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.