Model year record

1999 MERCURY Grand Marquis

3 recall campaigns on file for this model year. 202 owner complaints on file.

Recalls

Recall campaignNHTSA 00V200000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
875,000
Reported to NHTSA
2000-07-18
Owners notified
2000-08-03

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Safety risk

IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Recall campaignNHTSA 00V157001

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,167
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Recall campaignNHTSA 00V157002

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,129
Reported to NHTSA
2000-06-12
Owners notified
2000-09-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety risk

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting12140,000 mi
Engine and engine cooling1194,000 mi
Vehicle speed control8108,000 mi
Engine7118,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe787,500 mi
Exterior lighting: headlights772,000 mi
Tires718,000 mi
Electrical system6130,000 mi
Suspension6200,000 mi
Air bags: frontal5
Engine and engine cooling: engine568,000 mi
Power train: automatic transmission5
Seat belts5
Steering5140,000 mi
Steering: steering wheel/handle bar5
Steering: linkages: tie rod assembly554,000 mi
Suspension: front5
Equipment: mechanical: accessory scissor/screw/bottle jack/lift481,000 mi
Electrical system: ignition3
Fuel system, other378,002 mi
Latches/locks/linkages: doors: latch3
Structure: body: door3
Suspension: rear3
Tires: tread/belt3
Electrical system: horn2
Electrical system: wiring: fuses and circuit breakers2
Engine and engine cooling: cooling system265,000 mi
Engine and engine cooling: engine: gasoline2
Equipment: appliance: air conditioner2
Power train280,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)2
Power train: automatic transmission: lever and linkage: column shift2
Seat belts: front: retractor286,000 mi
Seats2
Service brakes, hydraulic242,016 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip2
Structure: body: door: hinge and attachments2
Tires: sidewall2
Unknown or other2
Vehicle speed control: cruise control297,000 mi
Visibility: rearview mirrors/devices: interior2
Visibility: windshield wiper/washer2
Wheels: lugs/nuts/bolts/studs2
Electrical system: alternator/generator/regulator1
Electrical system: ignition: switch1
Electrical system: wiring1
Exterior lighting: turn signal: switch1
Fuel system, gasoline: delivery: fuel pump137,710 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings178,002 mi
Fuel system, other: delivery: hoses, lines/piping, and fittings1
Fuel/propulsion system1
Interior lighting1
Parking brake: conventional1
Power train: automatic transmission: park/neutral start interlock switch1
Power train: clutch assembly: pedal/hand lever(motorcycle)1
Power train: driveline: driveshaft1
Service brakes, hydraulic: foundation components1
Service brakes, hydraulic: foundation components: disc1
Service brakes, hydraulic: foundation components: disc: rotor1
Service brakes, hydraulic: power assist1
Service brakes, hydraulic: power assist: vacuum1
Steering: gear box (other than rack and pinion)1
Steering: hydraulic power assist system1
Steering: linkages178,643 mi
Structure: body: hood: hinge and attachments1116,000 mi
Structure: frame and members1
Suspension: front: control arm1
Suspension: front: control arm: lower ball joint1
Suspension: front: shock absorber1
Suspension: front: wheel bearing1
Vehicle speed control: cables170,000 mi
Vehicle speed control: linkages1
Visibility: glass, side/rear1
Visibility: power window devices and controls1

The 1998 model has roughly the same number of complaints as this one. The 2000 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.