Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Safety risk
A loss of headlights can reduce driver visibility and increase the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Exterior lighting
185
86,000 mi
Steering
62
88,232 mi
Electrical system
38
87,773 mi
Exterior lighting: headlights
21
64,000 mi
Vehicle speed control
17
50,000 mi
Interior lighting
6
80,000 mi
Air bags
5
65,000 mi
Engine and engine cooling
5
100,000 mi
Engine
4
101,100 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
17,300 mi
Power train: automatic transmission: cooling unit and lines
1
6,000 mi
Power train: driveline: driveshaft
1
88,000 mi
Power train: manual transmission: column shift assembly
1
12,000 mi
Service brakes, hydraulic
1
—
Steering: column
1
—
Steering: gear box: shaft sector
1
194,000 mi
Steering: hydraulic power assist: pump
1
18,500 mi
Steering: linkages
1
115,000 mi
Steering: rack and pinion
1
42,000 mi
Structure: body: roof and pillars
1
50,000 mi
Tires: sidewall
1
—
Tires: tread/belt
1
—
Visibility: power window devices and controls
1
86,000 mi
Visibility: windshield wiper/washer: motor
1
35,000 mi
Wheels
1
1,900 mi
The 2003 model has roughly the same number of complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
