Known Recalls

Model year record

2001 MERCURY Grand Marquis

3 recall campaigns on file for this model year. 207 owner complaints on file.

Recalls

Recall campaignNHTSA 01V227001

Seat belts: front: buckle assembly

Component
Seat belts: front: buckle assembly
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,400,000
Reported to NHTSA
2001-07-16
Owners notified
2001-07-25

Defect description

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.

Safety risk

IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Recall campaignNHTSA 00V412000

Air bags: frontal: sensor/control module-inactive

Component
Air bags: frontal: sensor/control module-inactive
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
16,000
Reported to NHTSA
2000-12-06
Owners notified
2000-12-21

Defect description

VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.

Safety risk

IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE RCM AND CRASH SENSORS AND, IF NECESSARY, REPLACE THEM.

Recall campaignNHTSA 00V270000

Air bags

Component
Air bags
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
18,500
Reported to NHTSA
2000-09-13
Owners notified
2000-09-14

Defect description

CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.

Safety risk

THIS CONDITION COULD RESULT IN PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE RCM IN THESE VEHICLES. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control2355,000 mi
Seat belts1679,200 mi
Air bags: frontal1235,000 mi
Engine9133,000 mi
Air bags882,700 mi
Electrical system872,440 mi
Exterior lighting8116,000 mi
Engine and engine cooling7100,000 mi
Engine and engine cooling: engine722,047 mi
Steering780,000 mi
Power train: automatic transmission639,770 mi
Seat belts: front: buckle assembly544,302 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)4—
Service brakes, hydraulic422,047 mi
Service brakes, hydraulic: foundation components4—
Structure4125 mi
Tires489,000 mi
Vehicle speed control: accelerator pedal425,000 mi
Electrical system: ignition3125 mi
Engine and engine cooling: cooling system336,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip350,000 mi
Structure: body352,489 mi
Suspension3125 mi
Suspension: rear344,000 mi
Unknown or other322,047 mi
Engine and engine cooling: engine: gasoline2—
Fuel system, gasoline: fuel injection system237,974 mi
Power train2168,914 mi
Service brakes, hydraulic: pedals and linkages2—
Steering: column222,047 mi
Steering: linkages2—
Structure: body: door219,400 mi
Wheels2152,486 mi
Electrical system: instrument cluster/panel1209,000 mi
Electrical system: wiring: fuses and circuit breakers1149,000 mi
Electronic stability control (ESC)1200,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1—
Equipment: appliance: air conditioner1—
Equipment: electrical120,000 mi
Equipment: electrical: radio/tape deck/CD etc.122,047 mi
Exterior lighting: headlights141,712 mi
Exterior lighting: turn signal137,974 mi
Exterior lighting: turn signal: flasher unit1—
Fuel system, gasoline149,000 mi
Fuel system, gasoline: delivery: fuel pump123,000 mi
Fuel/propulsion system1200,000 mi
Interior lighting172,440 mi
Parking brake117,800 mi
Parking brake: conventional1—
Power train: driveline153,000 mi
Power train: driveline: driveshaft1125 mi
Seat belts: rear/other: buckle assembly198,000 mi
Seat belts: front: anchorage1—
Seat belts: front: warning light/devices1—
Seats1119,000 mi
Service brakes182,700 mi
Structure: body: trunk lid1—
Suspension: front1—
Tires: tread/belt1—
Visibility: defroster/defogger/hvac system1—
Visibility: power window devices and controls120,000 mi
Visibility: windshield wiper/washer1—
Visibility: windshield wiper/washer: motor1—

The 2000 model has roughly the same number of complaints as this one. The 2002 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.