Known Recalls

Model year record

2002 Jeep Grand Cherokee

10 recall campaigns on file for this model year. 1,773 owner complaints on file.

Recalls

Recall campaignNHTSA 15V046000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
752,644
Reported to NHTSA
2015-01-28
Owners notified
2015-12-29

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety risk

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

Recall campaignNHTSA 12V527000

Air bags: frontal: sensor/control module-inactive

Component
Air bags: frontal: sensor/control module-inactive
Manufacturer
CHRYSLER GROUP LLC
Vehicles affected
744,822
Reported to NHTSA
2012-11-08
Owners notified
2013-09-13

Defect description

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety risk

Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

Recall campaignNHTSA 09V117000

Seats: front assembly: seat heater/cooler

Component
Seats: front assembly: seat heater/cooler
Manufacturer
CHRYSLER LLC
Vehicles affected
103,409
Reported to NHTSA
2009-04-09
Owners notified
2009-11-23

Defect description

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

Safety risk

OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 06V199000

Engine and engine cooling: cooling system: fan

Component
Engine and engine cooling: cooling system: fan
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
189,479
Reported to NHTSA
2006-06-08
Owners notified
2006-09-04

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

Safety risk

IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

Manufacturer remedy

DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 02V104000

Fuel system, gasoline: fuel injection system: injectors

Component
Fuel system, gasoline: fuel injection system: injectors
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,115,322
Reported to NHTSA
2002-04-08
Owners notified
2002-05-13

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Safety risk

THIS COULD RESULT IN A VEHICLE FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 02V099000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
27
Reported to NHTSA
2002-03-26
Owners notified
2002-04-29

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.

Safety risk

THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.

Manufacturer remedy

DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 02V032000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
71,677
Reported to NHTSA
2002-01-31
Owners notified
2002-03-04

Defect description

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V374000

Fuel system, gasoline: delivery

Component
Fuel system, gasoline: delivery
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
50,200
Reported to NHTSA
2001-12-05
Owners notified
2001-12-24

Defect description

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V348000

Engine and engine cooling: exhaust system: emission control

Component
Engine and engine cooling: exhaust system: emission control
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
38,700
Reported to NHTSA
2001-11-13
Owners notified
2001-12-03

Defect description

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V288000

Electrical system: wiring: interior/under dash

Component
Electrical system: wiring: interior/under dash
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
43,000
Reported to NHTSA
2001-09-10
Owners notified
2001-10-08

Defect description

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

Safety risk

DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags468127,000 mi
Service brakes, hydraulic: foundation components: disc: rotor9516,000 mi
Visibility: defroster/defogger/hvac system9569,500 mi
Visibility: defroster/defogger/hvac system: fan/motor8164,000 mi
Engine and engine cooling: cooling system: fan7065,271 mi
Electrical system66112,660 mi
Seats65105,200 mi
Visibility5783,000 mi
Visibility: power window devices and controls5663,000 mi
Unknown or other3380,000 mi
Vehicle speed control33105,000 mi
Visibility: defroster/defogger/hvac system: heater core3060,000 mi
Service brakes, hydraulic2832,450 mi
Engine26155,500 mi
Power train: automatic transmission2535,000 mi
Engine and engine cooling2475,835 mi
Seats: front assembly: seat heater/cooler2465,000 mi
Fuel/propulsion system21126,000 mi
Power train2189,000 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element2158,765 mi
Steering2093,000 mi
Engine and engine cooling: cooling system1979,289 mi
Service brakes, hydraulic: foundation components: disc: pads1814,131 mi
Seat belts16130,000 mi
Service brakes14155,500 mi
Engine and engine cooling: engine1376,046 mi
Engine and engine cooling: exhaust system: emission control1357,000 mi
Equipment: appliance: air conditioner1375,000 mi
Suspension13120,000 mi
Service brakes, hydraulic: foundation components: disc: caliper1217,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1119,780 mi
Air bags: frontal1098,000 mi
Exterior lighting10111,568 mi
Fuel system, gasoline10102,000 mi
Service brakes, hydraulic: foundation components: disc1037,600 mi
Equipment942,439 mi
Fuel system, gasoline: delivery971,000 mi
Air bags: side/window722,000 mi
Engine and engine cooling: cooling system: radiator assembly765,000 mi
Electrical system: wiring: interior/under dash636,000 mi
Fuel system, gasoline: storage: tank assembly6—
Steering: hydraulic power assist: hose, piping, and connections660,000 mi
Wheels615,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings5108,267 mi
Steering: hydraulic power assist system54,100 mi
Structure: body583,551 mi
Tires581,695 mi
Visibility/wiper5117,000 mi
Wheels: rim512,000 mi
Electrical system: wiring458,500 mi
Power train: automatic transmission: park/neutral start interlock switch4—
Service brakes, air: disc: rotor419,000 mi
Service brakes, hydraulic: foundation components433,000 mi
Vehicle speed control: accelerator pedal4—
Electrical system: ignition398,400 mi
Engine and engine cooling: engine: gasoline32,000 mi
Exterior lighting: brake lights358,500 mi
Latches/locks/linkages: doors: latch317,200 mi
Parking brake372,000 mi
Seat belts: rear/other3—
Service brakes, hydraulic: foundation components: master cylinder345,000 mi
Steering: column343,000 mi
Steering: gear box (other than rack and pinion)310,000 mi
Steering: linkages: tie rod assembly348,535 mi
Structure312,000 mi
Suspension: rear: shock absorber325,902 mi
Visibility: glass, side/rear357,000 mi
Air bags: air bag/restraint control module2187,000 mi
Air bags: frontal: sensor/control module261,000 mi
Electrical system: instrument cluster/panel234,475 mi
Electrical system: 12V/24V/48V battery258,510 mi
Electrical system: starter assembly244,906 mi
Electronic stability control (ESC)2112,660 mi
Exterior lighting: headlights238,000 mi
Exterior lighting: headlights: switch21,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap255,100 mi
Interior lighting225,902 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)258,510 mi
Power train: transfer case (4-wheel drive)245,000 mi
Seats: front assembly: power adjust248,000 mi
Structure: frame and members2139,000 mi
Suspension: front: shock absorber225,902 mi
Tires: tread/belt238,000 mi
Visibility: windshield wiper/washer210,845 mi
Child seat: handle (infant)1—
Electrical system: horn1198,000 mi
Electrical system: ignition: switch140,000 mi
Electrical system: instrument panel: speedometer/odometer: sensor/sending unit1205,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys191,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor158,510 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)1—
Equipment: electrical18,000 mi
Equipment: electrical: radio/tape deck/CD etc.1—
Equipment: other: labels1—
Equipment: recreational vehicle/trailer: LPG systems: lines and fittings13,300 mi
Exterior lighting: tail lights136,000 mi
Exterior lighting: turn signal1130,000 mi
Exterior lighting: turn signal: flasher unit168,000 mi
Fuel system, gasoline: delivery: fuel pump159,874 mi
Fuel system, gasoline: fuel injection system1—
Fuel system, gasoline: fuel injection system: injectors18,000 mi
Fuel system, gasoline: storage1—
Fuel system, other1—
Fuel system, other: storage: fuel gauge system1—
Latches/locks/linkages: hood: latch167,000 mi
Latches/locks/linkages: tailgate: latch125,000 mi
Parking brake: conventional115,490 mi
Parking brake: driveline: hydraulic153,000 mi
Power train: automatic transmission: cooling unit and lines1—
Power train: automatic transmission: lever and linkage: floor shift1—
Power train: axle assembly: axle shaft: seal152,548 mi
Power train: driveline158,000 mi
Power train: driveline: differential unit130,000 mi
Power train: manual transmission163,000 mi
Seat belts: rear/other: buckle assembly162,000 mi
Seat belts: front198,000 mi
Seat belts: front: buckle assembly125,000 mi
Seat belts: front: retractor172,000 mi
Seat belts: integrated child seat1140,000 mi
Service brakes, air: antilock1—
Service brakes, air: controls: foot control/valve118,000 mi
Service brakes, air: drum: shoes/linings13,300 mi
Service brakes, air: supply: compressor1—
Service brakes, hydraulic: brake fluid low warning: lamp1—
Service brakes, hydraulic: foundation components: drum: wheel cylinders121,108 mi
Service brakes, hydraulic: pedals and linkages1—
Service brakes, hydraulic: power assist14,100 mi
Steering: hydraulic power assist: pump1—
Structure: body: hatchback/liftgate: support device/strut186,000 mi
Structure: body: hood: hinge and attachments143,000 mi
Structure: body: tailgate1—
Suspension: front: control arm: upper ball joint142,282 mi
Tires: sidewall112,000 mi
Tires: valve125,000 mi
Trailer hitches1—
Vehicle speed control: cruise control153,643 mi
Wheels: hub125,000 mi

The 2001 model has about 1.5 times as many complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.