Model year record

2003 Jeep Grand Cherokee

4 recall campaigns on file for this model year. 893 owner complaints on file.

Recalls

Recall campaignNHTSA 15V046000

Air bags: frontal

Component: Air bags: frontal
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 752,644
Reported to NHTSA: 2015-01-28
Owners notified: 2015-12-29

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety risk

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

Recall campaignNHTSA 12V527000

Air bags: frontal: sensor/control module-inactive

Component: Air bags: frontal: sensor/control module-inactive
Manufacturer: CHRYSLER GROUP LLC
Vehicles affected: 744,822
Reported to NHTSA: 2012-11-08
Owners notified: 2013-09-13

Defect description

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety risk

Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

Recall campaignNHTSA 09V117000

Seats: front assembly: seat heater/cooler

Component: Seats: front assembly: seat heater/cooler
Manufacturer: CHRYSLER LLC
Vehicles affected: 103,409
Reported to NHTSA: 2009-04-09
Owners notified: 2009-11-23

Defect description

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

Safety risk

OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 06V197000

Seats: front assembly: seat heater/cooler

Component: Seats: front assembly: seat heater/cooler
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 111,687
Reported to NHTSA: 2006-06-07
Owners notified: 2006-07-24

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.

Safety risk

OVERHEATING COULD POTENTIALLY CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Air bags	250	115,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	50	18,000 mi
Visibility: defroster/defogger/hvac system	49	50,000 mi
Seats	44	116,743 mi
Electrical system	42	99,200 mi
Visibility	38	67,000 mi
Visibility: defroster/defogger/hvac system: fan/motor	33	67,057 mi
Visibility: power window devices and controls	30	53,000 mi
Vehicle speed control	22	75,000 mi
Seats: front assembly: seat heater/cooler	21	60,000 mi
Engine and engine cooling	20	89,000 mi
Power train: automatic transmission	19	12,500 mi
Engine	16	140,000 mi
Steering	15	152,900 mi
Power train	13	80,000 mi
Exterior lighting	11	140,000 mi
Air bags: frontal	10	46,000 mi
Unknown or other	10	28,300 mi
Visibility: defroster/defogger/hvac system: heater core	9	66,000 mi
Equipment: appliance: air conditioner	8	49,742 mi
Fuel/propulsion system	8	156,000 mi
Seat belts	8	120,000 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element	8	65,000 mi
Engine and engine cooling: cooling system	7	49,742 mi
Engine and engine cooling: engine	6	40,000 mi
Service brakes, hydraulic	6	25,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	6	30,671 mi
Vehicle speed control: accelerator pedal	6	23,490 mi
Engine and engine cooling: cooling system: fan	5	49,742 mi
Suspension	5	146,000 mi
Tires	5	31,000 mi
Electrical system: instrument cluster/panel	4	46,000 mi
Equipment	4	50,000 mi
Exterior lighting: turn signal	4	56,000 mi
Service brakes, hydraulic: foundation components: disc: pads	4	18,000 mi
Vehicle speed control: cruise control	4	56,000 mi
Electrical system: wiring	3	57,000 mi
Electrical system: wiring: fuses and circuit breakers	3	23,000 mi
Fuel system, gasoline	3	90,000 mi
Fuel system, gasoline: delivery: fuel pump	3	50,000 mi
Service brakes	3	35,000 mi
Service brakes, air: disc: rotor	3	14,000 mi
Steering: gear box (other than rack and pinion)	3	38,000 mi
Structure	3	69,000 mi
Visibility/wiper	3	110,000 mi
Electrical system: alternator/generator/regulator	2	40,000 mi
Electrical system: wiring: interior/under dash	2	54,000 mi
Engine and engine cooling: exhaust system	2	85,000 mi
Engine and engine cooling: exhaust system: emission control	2	49,742 mi
Fuel system, gasoline: fuel injection system: injectors	2	15,600 mi
Fuel system, gasoline: storage: tank assembly	2	50,000 mi
Parking brake	2	20,000 mi
Seat belts: front	2	75,000 mi
Seats: front assembly: recliner	2	9,700 mi
Steering: column	2	33,000 mi
Steering: hydraulic power assist: hose, piping, and connections	2	61,000 mi
Structure: body	2	115,000 mi
Structure: body: hood: hinge and attachments	2	25,000 mi
Structure: frame and members	2	88,000 mi
Suspension: front	2	10,000 mi
Suspension: front: control arm: lower ball joint	2	15,800 mi
Trailer hitches	2	—
Visibility: rearview mirrors/devices: exterior	2	49,742 mi
Wheels	2	9,388 mi
Electrical system: 12V/24V/48V battery	1	—
Electrical system: 12V/24V/48V battery: cables	1	69,951 mi
Electrical system: horn	1	75,000 mi
Engine and engine cooling: cooling system: radiator assembly	1	53,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys	1	24,923 mi
Equipment: mechanical: accessory scissor/screw/bottle jack/lift	1	—
Fuel system, gasoline: fuel injection system	1	12,200 mi
Latches/locks/linkages	1	65,000 mi
Power train: automatic transmission: lever and linkage: floor shift	1	83,000 mi
Power train: automatic transmission: park/neutral start interlock switch	1	23,548 mi
Power train: axle assembly	1	31,000 mi
Power train: driveline: differential unit	1	54 mi
Power train: transfer case (4-wheel drive)	1	14,280 mi
Seat belts: rear/other: buckle assembly	1	42,000 mi
Seat belts: front: retractor	1	—
Seat belts: rear/other	1	—
Service brakes, hydraulic: foundation components: master cylinder	1	60,600 mi
Service brakes, hydraulic: pedals and linkages	1	3,000 mi
Steering: electric power assist system	1	—
Steering: hydraulic power assist system	1	—
Suspension: front: macpherson strut	1	—
Suspension: front: shock absorber	1	—
Suspension: rear	1	—
Suspension: rear: axle: spindle	1	—
Suspension: rear: shock absorber	1	—
Unknown	1	33,000 mi
Visibility: glass, side/rear	1	—
Wheels: hubcap/cover	1	45,000 mi

The 2002 model has about half as many complaints as this one. The 2004 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.