Model year record

2011 Jeep Grand Cherokee

6 recall campaigns on file for this model year. 2,455 owner complaints on file.

Recalls

Recall campaignNHTSA 19V813000

Electrical system

Component: Electrical system
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 528,594
Reported to NHTSA: 2019-11-14
Owners notified: 2020-12-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Safety risk

A vehicle stall increases the risk of a crash.

Manufacturer remedy

Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

Recall campaignNHTSA 17V572000

Service brakes

Component: Service brakes
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 646,394
Reported to NHTSA: 2017-09-18
Owners notified: 2017-11-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Safety risk

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Recall campaignNHTSA 15V879000

Interior lighting

Component: Interior lighting
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 389,252
Reported to NHTSA: 2015-12-28
Owners notified: 2016-07-28

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

Safety risk

The vanity lamp wiring may short, increasing the risk of a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

Recall campaignNHTSA 14V530000

Electrical system

Component: Electrical system
Manufacturer: Chrysler Group LLC
Vehicles affected: 189,206
Reported to NHTSA: 2014-09-04
Owners notified: 2014-12-19

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Safety risk

A vehicle stall increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

Recall campaignNHTSA 14V391000

Electrical system: wiring

Component: Electrical system: wiring
Manufacturer: Chrysler Group LLC
Vehicles affected: 653,562
Reported to NHTSA: 2014-07-02
Owners notified: 2014-08-25

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Safety risk

If the vanity lamp wiring shorts, there is an increased risk of fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

Recall campaignNHTSA 14V154000

Service brakes

Component: Service brakes
Manufacturer: Chrysler Group LLC
Vehicles affected: 646,498
Reported to NHTSA: 2014-04-01
Owners notified: 2014-05-30

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Safety risk

The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	770	61,243 mi
Engine	352	69,000 mi
Service brakes	322	60,000 mi
Fuel/propulsion system	252	65,000 mi
Unknown or other	132	92,000 mi
Power train	87	64,300 mi
Steering	85	79,800 mi
Air bags	61	60,000 mi
Suspension	38	60,000 mi
Vehicle speed control	37	42,000 mi
Exterior lighting	35	60,000 mi
Fuel system, gasoline	32	58,311 mi
Structure: body	32	56,000 mi
Service brakes, hydraulic	26	55,070 mi
Interior lighting	22	83,000 mi
Visibility/wiper	18	62,000 mi
Electronic stability control (ESC)	16	70,000 mi
Engine and engine cooling	14	21,517 mi
Electrical system: alternator/generator/regulator	12	62,636 mi
Visibility	12	36,000 mi
Seat belts	10	42,000 mi
Seats	9	90,000 mi
Latches/locks/linkages	8	6,678 mi
Structure	7	42,000 mi
Fuel system, gasoline: delivery: fuel pump	5	32,000 mi
Wheels	5	100,000 mi
Forward collision avoidance: warnings	4	44,000 mi
Visibility: defroster/defogger/hvac system	4	30,120 mi
Equipment adaptive/mobility	3	44,680 mi
Forward collision avoidance: adaptive cruise control	3	—
Electrical system: ignition: switch	2	16,000 mi
Electrical system: wiring	2	100,000 mi
Exterior lighting: headlights	2	11,748 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	2	48,000 mi
Unknown	2	53,000 mi
Visibility: sun/moon roof assembly	2	54,000 mi
Child seat	1	—
Electrical system: instrument cluster/panel	1	—
Electrical system: 12V/24V/48V battery	1	—
Electrical system: ignition: anti-theft: control module	1	70,000 mi
Electrical system: ignition: module	1	35,500 mi
Electrical system: starter assembly	1	18,000 mi
Engine and engine cooling: cooling system: fan	1	—
Equipment	1	—
Equipment: appliance: air conditioner	1	—
Equipment: mechanical: accessory scissor/screw/bottle jack/lift	1	35,000 mi
Forward collision avoidance	1	180,000 mi
Forward collision avoidance: adaptive lighting	1	103,000 mi
Lane departure: blind spot detection	1	—
Power train: automatic transmission	1	4,000 mi
Power train: transfer case (4-wheel drive)	1	49,000 mi
Seats: front assembly: head restraint	1	43,805 mi
Seats: front assembly: seat heater/cooler	1	87,000 mi
Service brakes, hydraulic: foundation components: disc: pads	1	72,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	1	72,000 mi
Service brakes, hydraulic: power assist: hydraulic: hoses, lines/piping, and fittings	1	72,000 mi
Steering: column	1	21,000 mi
Structure: body: door	1	50,000 mi
Structure: body: hatchback/liftgate	1	6,678 mi
Structure: body: roof and pillars	1	31,000 mi
Structure: interior panels: sun visor	1	—
Tires	1	—
Tires: pressure monitoring and regulating systems	1	170 mi
Tires: tread/belt	1	31,000 mi
Traction control system	1	115,000 mi
Vehicle speed control: cruise control	1	39,000 mi

The 2010 model has 14 times as many complaints as this one. The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.