Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Safety risk
An engine stall can increase the risk of a crash.
Manufacturer remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Safety risk
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Manufacturer remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
104
12,000 mi
Unknown or other
91
500 mi
Engine
73
4,384 mi
Power train
59
4,000 mi
Fuel/propulsion system
26
500 mi
Air bags
23
38,000 mi
Vehicle speed control
19
1,800 mi
Steering
16
13,100 mi
Service brakes
15
7,000 mi
Engine and engine cooling
9
77,000 mi
Structure: body
9
2,643 mi
Visibility/wiper
9
—
Suspension
8
16,319 mi
Seat belts
7
—
Back over prevention: warnings
5
12,000 mi
Forward collision avoidance: warnings
5
14,800 mi
Exterior lighting
4
—
Fuel system, diesel
4
100,000 mi
Back over prevention: camera system
3
1 mi
Back over prevention: rearview system braking
3
1 mi
Forward collision avoidance: adaptive cruise control
Engine and engine cooling: engine: engine control module (ECU/ECM)
1
14,787 mi
Equipment: electrical: infotainment
1
—
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit
1
40,000 mi
Forward collision avoidance
1
35,800 mi
Fuel system, gasoline: delivery: fuel pump
1
20,000 mi
Lane departure: assist
1
—
Lane departure: blind spot detection
1
—
Lane departure: warning
1
—
Tires: sidewall
1
1,500 mi
Vehicle speed control: cruise control
1
1,100 mi
The 2019 model has about half as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA23001High pressure fuel pump failure
Fuel system, diesel: delivery: fuel pump
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.