Known Recalls

Model year record

2012 Jeep Grand Cherokee

10 recall campaigns on file for this model year. 2,416 owner complaints on file.

Recalls

Recall campaignNHTSA 19V813000

Electrical system

Component
Electrical system
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
528,594
Reported to NHTSA
2019-11-14
Owners notified
2020-12-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Safety risk

A vehicle stall increases the risk of a crash.

Manufacturer remedy

Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

Recall campaignNHTSA 17V572000

Service brakes

Component
Service brakes
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
646,394
Reported to NHTSA
2017-09-18
Owners notified
2017-11-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Safety risk

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Recall campaignNHTSA 17V435000

Electrical system: alternator/generator/regulator

Component
Electrical system: alternator/generator/regulator
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
442,214
Reported to NHTSA
2017-07-10
Owners notified
2018-02-12

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Safety risk

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Recall campaignNHTSA 15V879000

Interior lighting

Component
Interior lighting
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
389,252
Reported to NHTSA
2015-12-28
Owners notified
2016-07-28

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

Safety risk

The vanity lamp wiring may short, increasing the risk of a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

Recall campaignNHTSA 15V115000

Electrical system

Component
Electrical system
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
339,525
Reported to NHTSA
2015-02-27
Owners notified
2015-08-07

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Safety risk

A vehicle stall increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.

Recall campaignNHTSA 14V634000

Electrical system: alternator/generator/regulator

Component
Electrical system: alternator/generator/regulator
Manufacturer
Chrysler Group LLC
Vehicles affected
435,081
Reported to NHTSA
2014-10-08
Owners notified
2015-02-27

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Safety risk

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Manufacturer remedy

Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Recall campaignNHTSA 14V391000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler Group LLC
Vehicles affected
653,562
Reported to NHTSA
2014-07-02
Owners notified
2014-08-25

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Safety risk

If the vanity lamp wiring shorts, there is an increased risk of fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

Recall campaignNHTSA 14V154000

Service brakes

Component
Service brakes
Manufacturer
Chrysler Group LLC
Vehicles affected
646,498
Reported to NHTSA
2014-04-01
Owners notified
2014-05-30

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Safety risk

The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

Recall campaignNHTSA 14V104000

Service brakes, hydraulic: antilock/traction control/electronic limited slip

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip
Manufacturer
Chrysler Group LLC
Vehicles affected
18,780
Reported to NHTSA
2014-03-04
Owners notified
2014-04-03

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

Safety risk

If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.

Recall campaignNHTSA 11V487000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
CHRYSLER GROUP LLC
Vehicles affected
667
Reported to NHTSA
2011-09-29
Owners notified
2011-12-28

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Safety risk

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system82068,000 mi
Engine30374,000 mi
Service brakes28350,000 mi
Fuel/propulsion system22976,404 mi
Unknown or other13080,000 mi
Power train10568,000 mi
Steering10260,000 mi
Air bags4478,345 mi
Exterior lighting3550,000 mi
Vehicle speed control3553,000 mi
Suspension3246,000 mi
Service brakes, hydraulic3132,500 mi
Electrical system: alternator/generator/regulator2667,000 mi
Electronic stability control (ESC)2254,000 mi
Interior lighting2252,000 mi
Visibility/wiper2168,000 mi
Structure: body2064,000 mi
Fuel system, gasoline1985,000 mi
Engine and engine cooling1716,000 mi
Seat belts1332,500 mi
Seats1286,000 mi
Fuel system, gasoline: delivery: fuel pump1088,000 mi
Tires1014,600 mi
Wheels1041,000 mi
Equipment9—
Structure547,000 mi
Fuel system, diesel: delivery: fuel pump3—
Visibility354,000 mi
Visibility: defroster/defogger/hvac system354,000 mi
Electrical system: instrument panel: fuel gauge2—
Electrical system: wiring218,000 mi
Equipment adaptive/mobility252,000 mi
Fuel system, diesel2189,000 mi
Fuel system, other: delivery: fuel pump235,000 mi
Steering: hydraulic power assist system278,000 mi
Visibility: sun/moon roof assembly290,000 mi
Visibility: windshield230,925 mi
Air bags: frontal: passenger side: inflator module1—
Back over prevention: warnings1135,000 mi
Electrical system: instrument cluster/panel1—
Electrical system: adas: blindspot: sensors1136,000 mi
Electrical system: ignition1—
Electrical system: ignition: switch136,700 mi
Electrical system: wiring: fuses and circuit breakers1160,116 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys166,450 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor160,000 mi
Equipment: appliance: air conditioner1—
Exterior lighting: headlights1—
Firerelated155,000 mi
Forward collision avoidance1120,000 mi
Forward collision avoidance: warnings1—
Lane departure: blind spot detection1135,000 mi
Latches/locks/linkages169,045 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)1113,002 mi
Power train: driveline: driveshaft1—
Power train: transfer case (4-wheel drive)140 mi
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings1—
Steering: hydraulic power assist: hose, piping, and connections126,500 mi
Structure: body: roof and pillars190,128 mi
Structure: interior panels: dashboard168,000 mi
Vehicle speed control: accelerator pedal155,000 mi
Visibility: windshield wiper/washer175,000 mi
Wheels: lugs/nuts/bolts/studs156,000 mi

The 2011 model has roughly the same number of complaints as this one. The 2013 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.