Model year record

1994 Chrysler Town and Country

4 recall campaigns on file for this model year. 198 owner complaints on file.

Chrysler Town and Country, 1991–1995 generation
Pictured: the 1991–1995 generation. Cutlass, CC0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 00V305000

Steering: steering wheel/handle bar

Component
Steering: steering wheel/handle bar
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
679,000
Reported to NHTSA
2000-10-12
Owners notified
2000-11-06

Defect description

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Safety risk

IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

Manufacturer remedy

DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.

Recall campaignNHTSA 99V213000

Structure: body: hatchback/liftgate: hinge and attachments

Component
Structure: body: hatchback/liftgate: hinge and attachments
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,318,189
Reported to NHTSA
1999-09-02
Owners notified
1999-08-30

Defect description

VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Safety risk

PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Manufacturer remedy

DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.

Recall campaignNHTSA 99V113000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
736,824
Reported to NHTSA
1999-05-06
Owners notified
1999-08-02

Defect description

VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.

Safety risk

INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.

Recall campaignNHTSA 93V215000

Wheels: lugs/nuts/bolts/studs

Component
Wheels: lugs/nuts/bolts/studs
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
90
Reported to NHTSA
1993-12-14
Owners notified
1994-01-27

Defect description

WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. THIS RESULTS IN LOSS OF WHEEL LUG NUT TORQUE RETENTION.

Safety risk

LOSS OF LUG NUT TORQUE RETENTION MAY LEAD TO WHEEL LUGFAILURE WHICH MAY CAUSE WHEEL SEPARATION AND AN ACCIDENT.

Manufacturer remedy

INSPECT THE WHEEL ASSEMBLY PLANT CODE; REPLACE WHEELS KNOWN TO HAVE THE PROBLEM AND INSTALL NEW LUG NUTS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train: automatic transmission24116,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip18125,288 mi
Latches/locks/linkages: hatchback/liftgate: lock11—
Air bags: frontal10150,000 mi
Air bags7189,000 mi
Structure: body: hatchback/liftgate7—
Structure: body: door: hinge and attachments6—
Engine and engine cooling: engine5—
Engine and engine cooling: engine: gasoline4—
Power train: axle assembly4—
Seat belts: front: buckle assembly4—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module4—
Vehicle speed control4—
Equipment: appliance: air conditioner3—
Fuel system, gasoline: fuel injection system: fuel rail3150,000 mi
Latches/locks/linkages: doors: latch3—
Steering: hydraulic power assist: pump3—
Structure: body: tailgate3—
Structure: body: tailgate: hinge and attachments3—
Unknown or other3103,564 mi
Visibility: glass, side/rear3—
Visibility: power window devices and controls3—
Visibility: windshield wiper/washer3—
Engine and engine cooling: engine: gasoline: belts and associated pulleys2—
Power train: driveline: differential unit2—
Power train: manual transmission2—
Steering2—
Steering: hydraulic power assist: power steering fluid2—
Structure: body: door2—
Structure: body: hatchback/liftgate: hinge and attachments2—
Suspension298,000 mi
Tires2—
Visibility: windshield2—
Electrical system: 12V/24V/48V battery1—
Electrical system: wiring: interior/under dash1—
Engine198,000 mi
Engine and engine cooling: cooling system1—
Engine and engine cooling: cooling system: radiator assembly1—
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)1—
Equipment1116,000 mi
Equipment: mechanical: carrier/rack1—
Equipment: other: labels1—
Exterior lighting: brake lights1—
Exterior lighting: headlights1—
Exterior lighting: headlights: concealment devices1—
Fuel system, gasoline1204,000 mi
Fuel system, gasoline: storage: tank assembly1148,200 mi
Fuel/propulsion system1143,713 mi
Latches/locks/linkages1194,327 mi
Parking brake: conventional1—
Power train1—
Power train: driveline: constant velocity joint1—
Power train: driveline: driveshaft1—
Seat belts: front: anchorage1—
Seats1—
Seats: front assembly: recliner1—
Service brakes, hydraulic1116,000 mi
Service brakes, hydraulic: foundation components1—
Service brakes, hydraulic: foundation components: disc1—
Steering: hydraulic power assist system1—
Steering: linkages: knuckle: spindle: arm1—
Structure1116,000 mi
Structure: body: hatchback/liftgate: support device/strut1—
Structure: body: hood1—
Suspension: front1—
Suspension: front: control arm: lower arm1—
Tires: sidewall1—
Tires: tread/belt1—
Visibility1116,000 mi
Visibility: defroster/defogger/hvac system: heater core1—
Visibility: rear window wiper/washer1189,000 mi
Visibility: windshield wiper/washer: motor1—
Wheels: lugs/nuts/bolts/studs1—

The 1993 model has about half as many complaints as this one. The 1995 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

DP96014DEFECTIVE AIR BAG CRASH SENSOR

Air bags: frontal: sensor/control module-inactive

Other Chrysler Town and Country model years

All Chrysler Town and Country recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.