Model year record

2016 Chrysler Town and Country

5 recall campaigns on file for this model year. 728 owner complaints on file.

Recalls

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 16V461000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
26,298
Reported to NHTSA
2016-06-24
Owners notified
2016-08-18

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Safety risk

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Recall campaignNHTSA 16V300000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
99
Reported to NHTSA
2016-05-16
Owners notified
2016-07-01

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Safety risk

If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

Recall campaignNHTSA 16V044000

Visibility: windshield

Component
Visibility: windshield
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
184
Reported to NHTSA
2016-01-28
Owners notified
2016-03-04

Defect description

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

Safety risk

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

Recall campaignNHTSA 15V595000

Latches/locks/linkages: hood: latch

Component
Latches/locks/linkages: hood: latch
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,625
Reported to NHTSA
2015-09-24
Owners notified
2015-10-22

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Safety risk

If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train20685,000 mi
Unknown or other11855,000 mi
Electrical system11360,000 mi
Engine7382,000 mi
Structure: body6959,000 mi
Seats2663,200 mi
Air bags1770,000 mi
Vehicle speed control1550,000 mi
Steering1156,000 mi
Fuel/propulsion system1064,076 mi
Latches/locks/linkages: doors: latch1096,000 mi
Structure: body: door1064,000 mi
Lane departure: blind spot detection438,000 mi
Latches/locks/linkages460,000 mi
Service brakes424,000 mi
Visibility/wiper455,000 mi
Exterior lighting330,000 mi
Forward collision avoidance: adaptive cruise control3
Wheels320,000 mi
Back over prevention: warnings2
Electronic stability control (ESC)231,000 mi
Latches/locks/linkages: doors: lock220,000 mi
Power train: automatic transmission: torque converter297,545 mi
Seat belts2
Seats: front assembly: head restraint2
Service brakes, hydraulic2125,002 mi
Suspension247,000 mi
Carry handle, shell, base1
Engine and engine cooling1
Engine and engine cooling: exhaust system: emission control: catalytic convertor1134,359 mi
Insert, padding1
Power train: automatic transmission1138,000 mi
Seat belts: rear/other: buckle assembly1113,000 mi
Steering: hydraulic power assist system1160,000 mi
Tires1
Visibility: sun/moon roof assembly158,000 mi

The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.