Model year record

2003 Chrysler Town and Country

2 recall campaigns on file for this model year. 340 owner complaints on file.

Recalls

Recall campaignNHTSA 05V134000

Latches/locks/linkages: hatchback/liftgate: lock

Component: Latches/locks/linkages: hatchback/liftgate: lock
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 70,235
Reported to NHTSA: 2005-04-06
Owners notified: 2005-04-26

Defect description

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Safety risk

IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 04V386000

Steering: hydraulic power assist: hose, piping, and connections

Component: Steering: hydraulic power assist: hose, piping, and connections
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 681,000
Reported to NHTSA: 2004-08-05
Owners notified: 2004-09-27

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Safety risk

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	31	89,000 mi
Steering	23	68,173 mi
Air bags	18	91,000 mi
Power train: automatic transmission	18	56,250 mi
Steering: hydraulic power assist: hose, piping, and connections	11	43,000 mi
Engine	9	80,000 mi
Engine and engine cooling: engine	8	40,000 mi
Exterior lighting	8	103,000 mi
Latches/locks/linkages: doors: latch	8	19,000 mi
Steering: hydraulic power assist: pump	7	21,193 mi
Steering: rack and pinion	7	36,000 mi
Engine and engine cooling	6	80,000 mi
Fuel system, gasoline	6	80,000 mi
Equipment: appliance: air conditioner	5	85,200 mi
Exterior lighting: headlights	5	50,000 mi
Seat belts	5	69,000 mi
Service brakes, hydraulic	5	67,000 mi
Suspension	5	28,000 mi
Tires	5	114,000 mi
Air bags: frontal	4	90,000 mi
Equipment	4	40,000 mi
Service brakes, hydraulic: foundation components: disc: pads	4	26,000 mi
Structure: body	4	120,000 mi
Structure: body: hatchback/liftgate	4	12,000 mi
Unknown or other	4	130,000 mi
Visibility: glass, side/rear	4	60,000 mi
Visibility: power window devices and controls	4	61,000 mi
Wheels	4	22,000 mi
Electrical system: instrument cluster/panel	3	75,000 mi
Electrical system: 12V/24V/48V battery	3	89,955 mi
Electrical system: alternator/generator/regulator	3	80,000 mi
Engine and engine cooling: cooling system	3	35,959 mi
Fuel system, gasoline: fuel injection system	3	115,000 mi
Latches/locks/linkages	3	20,000 mi
Latches/locks/linkages: hatchback/liftgate: lock	3	61,750 mi
Power train	3	112,530 mi
Seat belts: rear/other	3	—
Seats	3	110 mi
Steering: hydraulic power assist: power steering fluid	3	36,000 mi
Structure	3	180,000 mi
Structure: body: hatchback/liftgate: hinge and attachments	3	38,000 mi
Suspension: front	3	16,000 mi
Vehicle speed control	3	68,000 mi
Air bags: frontal: sensor/control module	2	47,000 mi
Electrical system: wiring: interior/under dash	2	50,500 mi
Fuel system, other	2	400 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	2	500 mi
Power train: axle assembly	2	53,000 mi
Seat belts: front	2	17,000 mi
Service brakes	2	177,000 mi
Steering: column	2	4,400 mi
Steering: electric power assist system	2	1,500 mi
Steering: hydraulic power assist system	2	16,990 mi
Steering: rack and pinion: pinion shaft	2	61,000 mi
Suspension: rear	2	10,436 mi
Visibility	2	80,335 mi
Visibility: windshield wiper/washer: motor	2	21,000 mi
Air bags: side/window	1	45 mi
Electrical system: horn	1	115,000 mi
Electrical system: ignition	1	80,000 mi
Electrical system: wiring: front underhood	1	48,565 mi
Electrical system: wiring: fuses and circuit breakers	1	500 mi
Electronic stability control (ESC)	1	134,553 mi
Equipment adaptive/mobility	1	150,000 mi
Equipment: electrical: radio/tape deck/CD etc.	1	115,000 mi
Exterior lighting: brake lights	1	36,000 mi
Exterior lighting: turn signal: flasher unit	1	—
Exterior lighting: turn signal: switch	1	33,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings	1	54,000 mi
Fuel system, gasoline: storage: tank assembly	1	13,182 mi
Fuel/propulsion system	1	120,000 mi
Interior lighting	1	—
Power train: automatic transmission: gear position indication (PRNDL)	1	60,000 mi
Power train: automatic transmission: torque converter	1	53,000 mi
Power train: driveline	1	76,545 mi
Power train: driveline: universal joint	1	64,993 mi
Seats: front assembly: power adjust	1	6,890 mi
Seats: front assembly: recliner	1	36,000 mi
Service brakes, air: disc: pads	1	22,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	1	—
Service brakes, hydraulic: foundation components: disc	1	1,360 mi
Service brakes, hydraulic: foundation components: disc: caliper	1	66,591 mi
Service brakes, hydraulic: foundation components: disc: rotor	1	20,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	1	66,591 mi
Service brakes, hydraulic: foundation components: master cylinder	1	25,000 mi
Steering: linkages: tie rod assembly	1	28,000 mi
Steering: rack and pinion: rack	1	58,651 mi
Structure: body: door	1	20,000 mi
Suspension: front: control arm	1	89,955 mi
Suspension: rear: axle: non-powered axle assembly	1	9,044 mi
Suspension: rear: springs: leaf spring assembly	1	9,044 mi
Tires: sidewall	1	3,800 mi
Vehicle speed control: accelerator pedal	1	68,000 mi
Visibility: defroster/defogger/hvac system	1	84,000 mi
Visibility: defroster/defogger/hvac system: heater core	1	—
Visibility: defroster/defogger/hvac system: rear window	1	—
Visibility: rear window wiper/washer	1	115,000 mi
Visibility: windshield	1	—

The 2002 model has about half as many complaints as this one. The 2004 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.