Model year record

1999 Chrysler Town and Country

4 recall campaigns on file for this model year. 485 owner complaints on file.

Recalls

Recall campaignNHTSA 04V480000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
955,344
Reported to NHTSA
2004-10-06
Owners notified
2004-10-12

Defect description

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Safety risk

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 02V076000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
545,311
Reported to NHTSA
2002-03-08
Owners notified
2002-06-03

Defect description

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Safety risk

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V119000

Seat belts: front: retractor

Component
Seat belts: front: retractor
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
161,682
Reported to NHTSA
2001-04-11
Owners notified
2001-08-20

Defect description

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Safety risk

IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 00V268000

Fuel system, gasoline: fuel injection system

Component
Fuel system, gasoline: fuel injection system
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,163,000
Reported to NHTSA
2000-09-13
Owners notified
2002-01-25

Defect description

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Seats: front assembly: seat heater/cooler4258,000 mi
Air bags3769,000 mi
Power train: automatic transmission2366,809 mi
Electrical system20113,737 mi
Wheels: rim2052,000 mi
Electrical system: horn1763,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys1673,000 mi
Air bags: frontal1290,000 mi
Suspension12125,000 mi
Engine11120,000 mi
Engine and engine cooling11121,000 mi
Steering11109,350 mi
Suspension: front: macpherson strut1188,800 mi
Air bags: frontal: sensor/control module1053,906 mi
Vehicle speed control: cruise control978,000 mi
Power train: automatic transmission: park/neutral start interlock switch8
Structure890,000 mi
Suspension: front8120,000 mi
Tires8157,000 mi
Electrical system: wiring: interior/under dash747,870 mi
Vehicle speed control7135,025 mi
Wheels748,000 mi
Electrical system: wiring690,000 mi
Steering: hydraulic power assist system6
Unknown or other676,072 mi
Exterior lighting: headlights558,000 mi
Power train5152,950 mi
Seats567,027 mi
Service brakes5111,795 mi
Service brakes, hydraulic547,114 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip5
Structure: body5100,000 mi
Electrical system: instrument cluster/panel4131,645 mi
Engine and engine cooling: engine: gasoline4
Fuel/propulsion system4111,365 mi
Latches/locks/linkages: doors: latch483,281 mi
Electrical system: ignition347,870 mi
Fuel system, gasoline: fuel injection system355,425 mi
Fuel system, gasoline: storage: tank assembly366,000 mi
Seat belts: front: buckle assembly3
Service brakes, hydraulic: foundation components: master cylinder349,013 mi
Steering: hydraulic power assist: pump3
Steering: linkages: tie rod assembly380,000 mi
Visibility: power window devices and controls376,072 mi
Visibility: windshield wiper/washer3
Visibility: windshield wiper/washer: motor3131,645 mi
Electrical system: alternator/generator/regulator280,000 mi
Electrical system: ignition: anti-theft: control module247,870 mi
Equipment: appliance: air conditioner240,000 mi
Exterior lighting: headlights: concealment devices25,000 mi
Fuel system, other: storage: fuel gauge system2
Latches/locks/linkages: hatchback/liftgate: lock2131,645 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)254,010 mi
Seat belts2
Service brakes, hydraulic: foundation components2
Service brakes, hydraulic: foundation components: disc2
Service brakes, hydraulic: foundation components: drum2
Structure: frame and members2100,000 mi
Structure: frame and members: underbody shields2
Tires: valve2
Visibility: windshield2
Electrical system: 12V/24V/48V battery1
Electrical system: 12V/24V/48V battery: cables1
Electrical system: ignition: module1
Electrical system: starter assembly170,000 mi
Electrical system: wiring: front underhood1
Engine and engine cooling: engine1130,000 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger1
Engine and engine cooling: exhaust system: emission control1
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe140,000 mi
Equipment adaptive/mobility1
Equipment: electrical: radio/tape deck/CD etc.163,000 mi
Exterior lighting165,000 mi
Fuel system, gasoline1
Latches/locks/linkages1
Power train: automatic transmission: cooling unit and lines160,000 mi
Power train: automatic transmission: lever and linkage: column shift170,000 mi
Power train: automatic transmission: torque converter1
Power train: axle assembly1
Power train: axle assembly: axle shaft: seal1
Power train: driveline: driveshaft174,880 mi
Power train: transfer case (4-wheel drive)1
Seat belts: front: anchorage1
Seats: front assembly: recliner1117,300 mi
Service brakes, air: antilock1
Service brakes, hydraulic: brake fluid low warning: lamp1
Service brakes, hydraulic: foundation components: disc: rotor1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1100,000 mi
Service brakes, hydraulic: pedals and linkages1
Steering: steering wheel/handle bar1
Steering: column1
Steering: linkages: arm: idler and attachment1
Structure: body: door1
Structure: body: door: hinge and attachments187,688 mi
Structure: body: tailgate: hinge and attachments1185,000 mi
Suspension: front: shock absorber167,000 mi
Suspension: front: wheel bearing1
Tires: bead140,000 mi
Tires: tread/belt171,000 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element190,000 mi
Visibility: rearview mirrors/devices: exterior163,684 mi
Wheels: multi piece1

The 1998 model has roughly the same number of complaints as this one. The 2000 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.