Model year record

1996 Chrysler Town and Country

7 recall campaigns on file for this model year. 1,411 owner complaints on file.

Recalls

Recall campaignNHTSA 02V293000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,500,521
Reported to NHTSA
2002-11-07
Owners notified
2002-11-18

Defect description

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Safety risk

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 00V268000

Fuel system, gasoline: fuel injection system

Component
Fuel system, gasoline: fuel injection system
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,163,000
Reported to NHTSA
2000-09-13
Owners notified
2002-01-25

Defect description

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 99V216000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
635,469
Reported to NHTSA
1999-08-09
Owners notified
2000-01-09

Defect description

VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.

Safety risk

IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.

Recall campaignNHTSA 98V185000

Child seat

Component
Child seat
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
157,000
Reported to NHTSA
1998-08-06
Owners notified
1998-11-30

Defect description

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Safety risk

THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Manufacturer remedy

DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

Recall campaignNHTSA 96V136000

Seat belts: integrated child seat

Component
Seat belts: integrated child seat
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
200
Reported to NHTSA
1996-07-18
Owners notified
1996-08-27

Defect description

THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.

Safety risk

IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.

Manufacturer remedy

DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.

Recall campaignNHTSA 96V002000

Fuel system, gasoline: storage: tank assembly: filler pipe and cap

Component
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
265,000
Reported to NHTSA
1996-01-16
Owners notified
1996-02-16

Defect description

A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.

Safety risk

THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.

Manufacturer remedy

DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.

Recall campaignNHTSA 95V236000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
80,000
Reported to NHTSA
1995-12-08
Owners notified
1996-01-02

Defect description

THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.

Safety risk

FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train: automatic transmission12180,783 mi
Air bags10490,000 mi
Engine and engine cooling: engine: gasoline92
Fuel system, gasoline: storage: tank assembly7042,500 mi
Vehicle speed control5850,000 mi
Electrical system: horn5296,000 mi
Visibility: windshield wiper/washer4469,500 mi
Engine and engine cooling: engine34100,000 mi
Fuel system, gasoline: fuel injection system32107,000 mi
Latches/locks/linkages: doors: latch30131,000 mi
Equipment: appliance: air conditioner2763,400 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys26100,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip26
Structure: body: door23
Electrical system2188,500 mi
Fuel system, gasoline21139,000 mi
Fuel system, gasoline: delivery: fuel pump2166,639 mi
Engine and engine cooling: cooling system1963,400 mi
Steering: hydraulic power assist: pump19131,000 mi
Unknown or other1984,135 mi
Air bags: frontal1675,000 mi
Exterior lighting: headlights16125,000 mi
Fuel system, gasoline: delivery14
Steering: hydraulic power assist system14185,698 mi
Steering1390,000 mi
Electrical system: ignition12
Equipment: electrical: radio/tape deck/CD etc.10131,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap10
Steering: rack and pinion10
Suspension: front10
Suspension: front: macpherson strut10101,585 mi
Visibility: windshield wiper/washer: motor10
Electrical system: 12V/24V/48V battery9
Power train952,270 mi
Seats9114,000 mi
Service brakes, hydraulic: foundation components9
Service brakes, hydraulic: foundation components: disc: rotor9
Steering: steering wheel/handle bar9
Suspension994,000 mi
Child seat8
Engine and engine cooling880,000 mi
Power train: automatic transmission: park/neutral start interlock switch8
Service brakes, hydraulic: foundation components: disc8
Visibility: power window devices and controls8
Electrical system: alternator/generator/regulator7
Electrical system: starter assembly7131,000 mi
Electrical system: wiring: interior/under dash7
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings7
Power train: driveline: differential unit7
Power train: manual transmission7
Service brakes, hydraulic: foundation components: disc: pads7114,000 mi
Electrical system: wiring: front underhood6
Engine and engine cooling: cooling system: radiator assembly6
Equipment: mechanical: accessory scissor/screw/bottle jack/lift6
Exterior lighting: turn signal: switch6
Tires6
Visibility: windshield6
Electrical system: wiring5
Engine and engine cooling: exhaust system: emission control5
Fuel system, gasoline: fuel injection system: injectors5
Seat belts: front: anchorage5
Seats: front assembly: recliner5
Service brakes, hydraulic575,000 mi
Visibility: windshield wiper/washer: switch/wiring5
Air bags: frontal: sensor/control module4
Fuel system, gasoline: fuel injection system: fuel rail499,000 mi
Seat belts: integrated child seat4
Seats: front assembly: power adjust4
Service brakes, hydraulic: foundation components: drum4
Suspension: front: shock absorber4
Vehicle speed control: cruise control496,000 mi
Electrical system: wiring: fuses and circuit breakers3
Engine and engine cooling: cooling system: fan3
Engine and engine cooling: exhaust system3
Equipment: electrical3114,000 mi
Exterior lighting: headlights: high/low beam dimmer switch3
Exterior lighting: turn signal: flasher unit3
Fuel system, gasoline: storage: tank assembly: mounting3
Fuel system, other3
Fuel system, other: storage3
Interior lighting336,000 mi
Parking brake: conventional3
Seat belts3117,500 mi
Service brakes, air: drum: shoes/linings3
Service brakes, hydraulic: foundation components: drum: wheel cylinders3
Steering: column locking: anti-theft device3
Steering: gear box (other than rack and pinion)3
Structure3
Structure: body: bumpers3
Air bags: side/window288,000 mi
Electrical system: ignition: module2
Engine2150,000 mi
Equipment236,000 mi
Exterior lighting2
Fuel system, other: storage: tank assembly265,000 mi
Latches/locks/linkages: tailgate: latch2
Parking brake2
Parking brake: conventional: mechanical: linkage and cable2
Power train: automatic transmission: control module (TCM/PCM/TECM)250,000 mi
Power train: automatic transmission: lever and linkage: column shift2
Power train: axle assembly291,000 mi
Power train: driveline: driveshaft2
Seat belts: front: retractor2
Service brakes, hydraulic: foundation components: drum: shoes/linings2
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings281,285 mi
Steering: linkages: arm: idler and attachment2
Steering: linkages: tie rod assembly2
Structure: body2112,000 mi
Suspension: front: springs: torsion bar2
Vehicle speed control: accelerator pedal2
Vehicle speed control: linkages2
Visibility: rearview mirrors/devices2
Visibility: rearview mirrors/devices: exterior2
Wheels2
Air bags: on-off switch assembly1
Child seat: harness buckle: infant1
Child seat: tether: strap/webbing1
Electrical system: instrument cluster/panel1
Electrical system: ignition: switch150,000 mi
Electrical system: starter assembly: relay1
Engine and engine cooling: cooling system: hoses/lines/piping/fittings1
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)1
Equipment adaptive/mobility1
Equipment: mechanical: carrier/rack1
Equipment: other: owners/service/other manual1
Exterior lighting: brake lights1
Exterior lighting: hazard flashing warning lights1
Exterior lighting: headlights: concealment devices110,400 mi
Exterior lighting: turn signal1
Fuel system, gasoline: carburetor system1
Fuel system, gasoline: storage1
Parking brake: conventional: mechanical1
Parking brake: driveline: hydraulic: hoses, lines/piping, and fittings1
Power train: automatic transmission: torque converter1
Power train: axle assembly: axle shaft: seal1
Seat belts: front: buckle assembly1
Seat belts: front: webbing1
Seat belts: rear/other1
Service brakes, air: antilock1
Service brakes, air: controls: hand control/valve1
Service brakes, air: drum: drum1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light1
Service brakes, hydraulic: foundation components: disc: caliper1
Service brakes, hydraulic: foundation components: master cylinder1
Steering: hydraulic power assist: hose, piping, and connections1112,530 mi
Steering: rack and pinion: rack1
Structure: body: door: hinge and attachments1
Structure: body: hatchback/liftgate1138,225 mi
Structure: body: hood: hinge and attachments1
Structure: frame and members189,075 mi
Suspension: front: control arm: lower ball joint1138,800 mi
Suspension: front: control arm: upper ball joint1138,800 mi
Suspension: front: springs: air suspension system1
Suspension: rear1
Suspension: rear: springs: leaf spring assembly: leaf1
Tires: bead1
Tires: sidewall1
Vehicle speed control: cables183,335 mi
Visibility1
Visibility/wiper1
Visibility: defroster/defogger/hvac system1
Visibility: defroster/defogger/hvac system: fan/motor1
Visibility: defroster/defogger/hvac system: heater core1
Visibility: glass, side/rear1
Visibility: rear window wiper/washer: linkages1
Visibility: rearview mirrors/devices: interior1

The 1995 model has 19 times as many complaints as this one. The 1997 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

DP96014DEFECTIVE AIR BAG CRASH SENSOR

Air bags: frontal: sensor/control module-inactive

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.