Known Recalls

Model year record

2004 Chrysler Town and Country

1 recall campaign on file for this model year. 219 owner complaints on file.

Recalls

Recall campaignNHTSA 04V386000

Steering: hydraulic power assist: hose, piping, and connections

Component
Steering: hydraulic power assist: hose, piping, and connections
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
681,000
Reported to NHTSA
2004-08-05
Owners notified
2004-09-27

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Safety risk

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel/propulsion system3384,000 mi
Fuel system, gasoline2480,375 mi
Electrical system2261,000 mi
Air bags1360,000 mi
Engine and engine cooling1366,852 mi
Steering1274,718 mi
Engine9128,000 mi
Power train: automatic transmission855,000 mi
Exterior lighting7133,000 mi
Power train5132,000 mi
Suspension565,836 mi
Structure: body4145,003 mi
Vehicle speed control4145,000 mi
Service brakes, hydraulic33,000 mi
Steering: rack and pinion313,880 mi
Engine and engine cooling: engine221,000 mi
Equipment26,000 mi
Equipment: appliance: air conditioner23,000 mi
Exterior lighting: turn signal: switch232,000 mi
Parking brake230,655 mi
Seat belts: front26,000 mi
Seat belts: rear/other230,500 mi
Service brakes2145,000 mi
Steering: hydraulic power assist: hose, piping, and connections225,000 mi
Structure: body: door228,500 mi
Structure: body: hatchback/liftgate235,000 mi
Suspension: front: stabilizer bar240,978 mi
Unknown or other2—
Visibility: glass, side/rear23,200 mi
Air bags: frontal142,009 mi
Child seat130,500 mi
Electrical system: 12V/24V/48V battery120,000 mi
Electronic stability control (ESC)1141,000 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)158,200 mi
Equipment adaptive/mobility180,000 mi
Fuel system, gasoline: storage: tank assembly13,464 mi
Seat belts: front: buckle assembly130,500 mi
Seats142,009 mi
Seats: mid/rear assembly13,000 mi
Service brakes, hydraulic: foundation components: disc: rotor16,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings11,418 mi
Service brakes, hydraulic: pedals and linkages17,500 mi
Steering: steering wheel/handle bar112,894 mi
Steering: column121,000 mi
Steering: gear box: shaft pitman127,000 mi
Steering: hydraulic power assist: pump1—
Steering: rack and pinion: rack136,000 mi
Structure1119,000 mi
Tires130,000 mi
Tires: pressure monitoring and regulating systems1234,560 mi
Vehicle speed control: cruise control122,000 mi
Visibility/wiper1—
Visibility: rearview mirrors/devices1—
Visibility: rearview mirrors/devices: exterior115,000 mi
Wheels1141,000 mi

The 2003 model has about half as many complaints as this one. The 2005 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.